Senior Director of Talent Acquisition

100% remote in the following states: CA, FL, GA, ID, IL, NY, MN, MS, VA, WI (optional hybrid in Minneapolis, MN).

The Senior Director of Talent Acquisition is responsible for the strategy, operations, data, training, and outcomes related to full-cycle, high volume recruitment activities to fill 3000+ AmeriCorps national service positions annually. This position is responsible for workforce development planning, forecasting, and strategic initiatives to recruit and retain AmeriCorps service members nationally. The Senior Director leads partnership and relationship development to support lead generation. This position provides strategy, models, and coaching directly to regional and program leadership teams to ensure that Ampact meets our ambitious member recruitment goals annually. The Senior Director is responsible for all materials, training, and expenditures, and to align them to meet our organizational recruitment strategy. This position works with supervisors in a matrixed environment to set clear expectations for recruitment and program staff performance. The Senior Director provides and solicits feedback and drives continuous improvement to achieve recruitment and member enrollment goals. This position observes confidentiality of all member, program and organizational information.

Essential Functions

Talent Acquisition Strategy and Leadership: Uses longitudinal data to conduct workforce analysis and forecasting for member recruitment. Creates an annual strategy for high volume full cycle member recruitment. Communicates and invests staff in that strategy and aligned tactics. Creates training, systems, and infrastructure necessary to ensure regional team leaders and recruitment staff have the knowledge, skills, tools, and cultural competence to meet talent acquisition goals for all programs and regions. Creates and cascades strategy, system, and infrastructure for advertising, lead generation and management, applicant processing, interviewing and enrolling over 3000+ AmeriCorps members annually. Tracks data regularly to ensure priorities are aligned with goals.

Supervision and Prioritization: Supervises and directs the work of talent acquisition staff, including temporary and permanent staff within Ampact's matrix management environment. Directs the training onboarding of recruitment staff and provides ongoing talent acquisition training across all Ampact regions and programs. Supervise staff to ensure an aligned, strategic, results-oriented full cycle recruitment strategy is well organized and documented. Prioritizes work through cross functional collaboration with Operations, IT, Human Resources, and Marketing Communications departments through regular, predictable systems and communication.

Recruitment Plans and Initiatives: Provides direction, coaching, and support in the development, alignment, and implementation of national and regional recruitment plans. Leads candidate engagement efforts to convert prospects to applicants. The Senior Director of Talent Acquisition will build and maintain high-level relationships with networks that can be leveraged to promote our national service positions. Establishes a varied and effective sourcing strategy that has the systems, infrastructure, and training to be deployed at a regional and programmatic level.

Talent Acquisition Processes: Develops and ensures consistent implementation of efficient and effective full-cycle recruitment processes (e.g., application, posting strategy, screening process, interviewing, offers) for all regions and programs across the organization. Drives continuous improvement to optimize efforts and improve the candidate experience. Works with the Operations department to establish timelines, workflows, and systems to meet the needs of the organization and comply with AmeriCorps and other legal requirements. The Director works collaboratively with the Human Resources department to ensure that applicant processes meet Ampact standards and prioritizes organizational Diversity, Equity, and Inclusion goals.

Talent Acquisition Data Analytics: The Senior Director of Talent Acquisition will be responsible for comprehensive talent acquisition metrics and analysis to monitor talent acquisition effectiveness, forecast, predict and troubleshoot issues, and to develop targeted action plans to meet stated goals. Sets recruitment targets and goals and socializes them throughout the organization. Works collaboratively with the Information Technology and Serve Minnesota's Research & Evaluation department to produce meaningful analytics to inform recruitment strategy and plans. Provides regular coaching to recruitment leads and staff on how to use data systems and data to make decisions and set regional priorities in alignment with organizational talent acquisition strategy.

Budget: Maintains statewide talent acquisition operations within a pre-defined budget and contributes to the development and ongoing management of departmental budget.

Other duties as assigned.

Qualifications

Minimum Education

Bachelor's degree or equivalent work experience (required).

• Demonstrated experience and results in high volume recruitment (required).

• Professional certification relative to Human Resources recruitment, strategy, or policy (i.e. PHR, CP, HRCI, SHRM, CIN, etc.) (preferred).

• Working knowledge of recruitment software and consulting on the integration of TA systems into broader organizational systems; iCIMS experience a plus (preferred).

Minimum Experience

• 5+ years of experience in high volume, full cycle recruitment management (required).

• Demonstrated success managing people and a department in a matrix organization (required).

• Experience with or understanding of AmeriCorps programs (preferred).

Skills

• Strong analytical skills and commitment to data-informed decision-making: in-depth experience managing complex sets of data and developing effective dashboard metrics to predict and identify trends, patterns, efficiencies, and effectiveness of recruitment initiatives. Experience using data to inform strategy.

• Generative, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.

• Demonstrated leadership skills, characterized by the ability to build investment, delegate tasks, and positively influence others.

• Ability to create systems, develop infrastructure, set goals, train and invest others in those systems and goals in a matrixed environment.

• Ability to work effectively in collaboration with diverse groups of people and stakeholders.

• Exceptional written, oral, interpersonal, communication and presentation skills and the ability to effectively interface with senior management, external stakeholders, and staff.

• Able to display high levels of customer service, responding promptly and thoroughly to the inquiries and needs of individuals both internal and external to the organization.

• Excellent judgment and decision-making ability, including negotiation and conflict resolution skills.

• Systems thinking.

• Learner orientation.

• Strong sense of responsibility for advancing diversity, equity, and inclusion.

• Commitment to supporting all members and service recipients enrolled in our programs.

• Commitment to develop equity skills and cultural competence of self and others.

Physical Requirements

Ampact is committed to compliance with the Americans with Disabilities Act and will make reasonable accommodations as possible to enable employees to perform the essential functions of their positions.

This position requires the ability to:

• Travel locally and statewide as needed to attend meetings

• Communicate effectively with people/groups in multiple settings within and outside the organization

• Effectively utilize existing and emerging technology to achieve required results

• Transporting of moderately heavy objects up to 25 pounds

Ampact offers an excellent benefit package including Medical, HSA, Dental, Vision, FSA, Life, Disability, PTO and 401(k).

Ampact will not discriminate for or against any AmeriCorps service member or applicant on the basis of race, color, creed, national origin, gender, age, religion, sexual orientation, disability, gender identity or expression, political affiliation, marital or parental status, familial status, military service, or any other category protected by law. Reasonable accommodations provided upon request.