Quality Improvement Specialist

Summary:

The Miriam Hospital*s Quality Improvement and Patient Safety department is committed to supporting all activities related to the development and execution of the Hospital's Quality Assurance and Performance Improvement (QAPI) plan. The Quality Improvement Specialist reports to the Director of Quality and Patient Safety and plays a key role in this process by collaborating with leaders and staff at all levels to identify improvement opportunities utilize data to understand and monitor quality and develop targeted improvement plans. This includes creating or identifying performance metrics and data collection plans as needed ensuring continuous performance improvement.

As an internal consultant and facilitator the Quality Improvement Specialist provides expertise in quality and accreditation standards knowledge of performance improvement tools and methods and possesses a deep understanding of relevant quality data. This position works closely with clinical leaders to extract insights from various data sources driving efficient and effective improvements in patient outcomes.

Responsibilities:

Collaborates with clinical leaders to effectively use quality data for outcome improvement. Identify and develop performance indicators benchmark comparison groups and recommend performance targets.

Creates data monitoring and improvement plans aggregates and presents data with performance insights and supports the execution of improvement plans using the Plan-Do-Study-Act methodology.

Facilitates small to mid-sized cross-functional teams in process evaluation utilizes process mapping brainstorming root-cause analysis failure modes and effects analysis and other relevant process improvement tools/activities.

Manages quality improvement workgroups and projects developing project charters metrics timelines and ensuring timely progress reports to executive sponsors.

Develops and maintains deep expertise in both internal and external policies standards requirements and data sets relative to the Hospital's QAPI plan's goals and objectives serving as a quality domain subject matter expert within The Miriam Hospital.

Independently creates audience-appropriate summaries of relevant data sources identify trends highlight actions taken in response to performance and analyze the effectiveness of those actions and contributing factors.

Collaborates with IS and Analytics teams to enhance EHR-based clinical workflows data collection and analytics/reporting in support of quality and safety initiatives.

Perform other related duties as assigned.

Other information:

EDUCATION

Bachelor*s Degree is required; Master*s degree in Public Health Healthcare Administration Business or a similar field is preferred.

QUALIFICATIONS

2+ years of relevant experience preferably in healthcare management operation analysis or quality management

Self-starter independently seeking out and making use of available resources to develop new skills and subject matter expertise as needed

Strong analytical and problem-solving skills

Strong data analysis and summarization skills

Strong leadership and negotiation skills

Strong group facilitation skills

Strong project management skills

Excellent communication skills both presentation and written

Proficiency in process evaluation and improvement methods including process mapping value-stream mapping root cause analysis and failure modes and effects analysis

Proficiency in Microsoft Office Suite (Word Excel Access PowerPoint Visio) required

Proficiency in using Microsoft Excel for data analysis using pivot tables and Power Query and creating graphs is required.

Ability to work effectively in a complex and agile environment while remaining flexible and adaptable

High-energy high-impact team-oriented professional that builds strong working relationships

Demonstrates experience with EPIC understanding of clinical workflows and process

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Work is performed in a typical office setting requiring extensive periods of sitting with arms extended as well as walking and standing.

INDEPENDENT ACTION

Incumbent generally establishes own work plans and priorities including the development and utilization of appropriate analytic strategies methodologies and activities to assure accurate valid and timely completion of work in conformance with organizational and department policies and practices.

SUPERVISORY RESPONSIBILITY

None.

Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Brown University Health Corporate Services USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union

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