Health Fitness Manager - White Oak, Maryland

Service Operations

• Manage and perform day-to-day operations of the facility under federal direction including covering site hours, onboarding new members, conducting fitness center orientations, leading group fitness classes, regularly cleaning fitness equipment, providing general exercise guidance, and developing/implementing member programming (i.e., regular team or individual fitness and wellness challenges).
• Where applicable, manage Assistant Manager and/or Specialist staff including site schedules. Designate operational tasks as needed. Complete staff performance reviews annually and as needed.
• Where applicable, manage the group fitness schedule including outside instructors; work with FOH Manager to backfill classes as needed.
• Manage on-site and/or virtual programming, as applicable, based on FOH guidance.
• Where applicable, develop, review, and present accurate and complete fitness-related materials including newsletters, communications, handouts, and bulletin boards.
• Submit reports as required that may include membership tracking, utilization data, trends, program summaries, equipment repairs and facility/maintenance updates.
• Maintain budget expense report to include purchases, staff schedule and hours worked, and instructor classes.
• Maintain required documents including AED and first aid checklists, site-specific reference guides and manuals, cleaning schedule, and mock training drill forms.
• Manage and track staff and instructor fitness and CPR/AED certifications; ensure all required certifications are current.
• Schedule quarterly equipment preventive maintenance and maintain PM logs. Report all equipment issues promptly and follow outstanding issues to resolution. Carefully track all equipment issues and repairs.
• Report all facility/maintenance issues promptly and follow outstanding issues to resolution. Carefully track all facility/maintenance issues and repairs.
• Maintain a detailed equipment inventory spreadsheet to include purchase and excess dates, equipment model and serial number, and quantity.
• Assist FOH Manager with orders for equipment, supplies, cleaning product, and other approved items.
• Where applicable, develop exercise programs to improve participant strength, flexibility, endurance, or circulatory functioning, in accordance with the most recent exercise science standards.
• Distribute general first aid supplies based on resources available (e.g., Band-Aids, gauze, cold packs).
• In the event of a medical emergency, activate Emergency Medical Services (EMS). Perform CPR and/or use AED as warranted.
• Submit safety event forms within 24 hours of an unusual incident. Immediately notify Operations Manager of serious incidents.
• Demonstrate correct use of exercise equipment or performance of exercise routines.
• Recommend methods to increase physical activity.
• Where applicable, interpret exercise program participant data to evaluate progress or identify needed program changes.
• Where applicable, prescribe individualized exercise programs, specifying equipment, such as treadmill, exercise bicycle, ergometers, or other strength and conditioning equipment.
• Provide general oversight of exercise for participants at all risk levels.
• Where applicable, explain exercise program or physiological testing procedures to participants.
• Report all privacy and security breaches immediately according to FOH and HHS policy.
• Assist in orienting new FOH WHPS staff.
• * Support directives in the agency agreement, as assigned by the Operations Manager.

Administrative (Business/Management)

Staffing and Reporting Relationships

• Arrive on time to work and work all designated hours.
• Request leave in a timely manner.
• Adhere to telework policy when permitted.
• Create a climate of trust, accountability, and professionalism. Report to Operations Manager any concerns regarding productivity/morale.
• Identify and report to Operations Manager problems with hardware, telecommunications or other issues impacting duties.

Technology

• Utilize IT systems for database tracking and other deliverables.
• Complete mandatory IT training by specified deadlines.
• Inform Operations Manager of IT and other equipment needs, particularly those that prevent completing projects within specified deadlines.

Strategy

Customer Service

• Respond professionally to customer complaints, issues, and requests regarding FOH services within 24 hours. Escalate issues as appropriate to Operations Manager. Follow outstanding issues to resolution in a timely manner.

• One-year management experience in a corporate fitness or health club setting and at least one (1) year supervisory experience if the specific position tasks for a supervisory role.
• Bachelor's degree preferred or minimum of 3 years' experience in exercise physiology, corporate fitness, wellness, health promotion and/or healthcare-related field.
• Current certification in group fitness or personal training through nationally accredited organization.
• Current CPR/AED certification.
• When teaching fitness classes, must hold general or specialty national certifications as appropriate.

STG International, Inc (STGi) is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.

STGi offers acompetitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.

STG International, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.