Outreach Worker

We are seeking an Outreach Worker who will work under the direct supervision of the ALIVE Study Coordinators and Clinic Director; the outreach worker will provide an essential skill set to multiple research studies. The outreach worker will play a pivotal role in locating and retaining participants. This is a grant-funded potentially time-limited position.

Specific Duties & Responsibilities

• Conduct outreach to service agencies and care facilities in effort to maintain contact with participants.
• Establish and maintain working relationships with local area clinic personnel (admissions coordinator, clinical services coordinator, emergency services coordinator) that interface with study staff and participants of this study.
• Conduct follow-up activities (phone calls, mailings, and in-person reminders) to ensure that participants return for follow-up visits.
• Conduct street outreach (visit participants' residences, homeless shelters, free kitchens and hangouts) to locate participants who have been lost to follow-up.
• Other duties as assigned.

Special Knowledge, Skills, and Abilities

• Knowledge of HIV infection & AIDS, Hepatitis C and drug using & medical terminology associated with HIV disease.
• Excellent interpersonal and organizational skills.
• Interaction with program staff is frequent and the ability to work well as a member of a research team with a high degree of self-motivation is required.
• Applicant should have reliable transportation and feel comfortable using their own form of transportation with clients and/or be familiar with the Baltimore transportation system and be able to assist clients.

• High School Diploma or graduation equivalent.

• Some college course work is a plus.
  
• Prior experience with client/participant outreach is desirable.
• Ability to use computer; proficiency in Microsoft Word and Excel and REDCap; database and spreadsheet knowledge.
• Professional interaction with inter-agency and intra-agency staff is a regular component of this position.
• Applicant should feel comfortable working with a diverse group of people.
• Familiarity with Baltimore city agencies, homeless shelters, substance abuse programs is desirable.
• Previous involvement in research or experience in a clinical setting is desirable.

Classified Title: Outreach Worker
Job Posting Title (Working Title):Outreach Worker
Role/Level/Range: ACRO37.5/02/CB
Starting Salary Range: $15.40 - $23.25 HRLY (Commensurate with experience)
Employee group: Casual / On Call
Schedule: Hours Vary
Exempt Status:Non-Exempt
Location:School of Public Health - East Baltimore Campus
Department name: 10001101-Epidemiology
Personnel area: School of Public Health