Assistant Store Manager

Essential Functions:

Assist the Store Manager with the store staff; production and sales; store maintenance, customer development; banking and record keeping procedures. Supports Manager in all day-to-day operations of assigned thrift store.

List functions here:

• Supports staff training and supervision as assigned.
• Participates in recruiting and interviewing staff for store as assigned.
• Participates in scheduling of staff, monitors accuracy and submits
  payroll for processing as assigned.
• Ensure that all TSA policies and practices concerning employee
  relations are complied with.
• Promptly forwards all employment related paperwork to the HR Department at the ARC.
• Provided training, supervision and support to beneficiaries that are assigned to the store as part of their work therapy.
• Supports implementation of strategies to meet production and sales goals.
• Supervises the product acquisition (donation) processes, production (sorting, hanging, pricing and presentation) processes and sales processes.
• Supervises and is proficient in all parts of the acquisition, production and sales processes.
• Supervises the product rotation process and is diligent in turning product over.
• Communicates with central warehouse to place orders for next day's processing needs.
• Assist manager with the store maintenance and appearance of the store with regard to safety, security, cleanliness, appearance and utility.
• Ensures that the store is in compliance with all OSHA and Salvation Army safety and security policies and procedures.
• Checks to make sure displays and floor layout plans are being followed and updated.
• Identify and communicate with manager ways to improve appearance and appeal of store to customers.
• Implement Product Control Procedures preventing shrinkage through theft or spoilage.
• Promptly reports all maintenance or repair needs and issues to the store manager and when unavailable the appropriate personnel at the ARC
• Implements customer development and retention plans.
• Creates an enjoyable shopping experience.
• Interacts positively with customers, setting the example for all staff.
• Assist the manager in recordkeeping and reporting procedures for the store.
• Applies TSA approved cash handling procedures for opening and closing of registers.
• Assists in the management of the bank runs and deposit procedures for the store.
• Reports Store production and sales as assigned.
• Uses inventory tracking as assigned.
• Communicates with the Store Manager regarding all facets of the stores operations keeping them updated and sharing all incidents, concerns and ideas; and with ARC Department Heads
  as outlined in training as assigned.
• In conjunction with the store manager works to keep income and expenses within budget parameters.
• Manages cash handling procedures in accordance with TSA Policy.
• Must be available for a flexible schedule to work early shifts, late shifts, and most weekends, in order to observe and provide training to all store employees.
• In conjunction with the store manager proactively works to improve the image of The Salvation Army among staff and in the community.
• Creates a positive understanding of policies and procedures.
• Redirects complaints and criticism, by providing education and understanding of the program and pricing.
• Protects the resources under their supervision.
• Implement Product Control Procedures preventing shrinkage through theft or spoilage.
• Control property, utility and product supply waste.
• All other duties as assigned.
• Support the mission statement of The Salvation Army.

Minimum Qualifications:
The requirements listed below are representative of the minimal education, experience, skills, and/or
abilities required for this position.
Education & Experience: High School Degree or Equivalent. 2 years of retail experience, thrift experience is a plus. Associate's degree a plus