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Risk Management Surveillance Clerk

Staffmark Group
$21.00-$29.23
life insurance, vision insurance, paid time off, paid holidays, 401(k), employee discount
United States, California, Riverside
Nov 06, 2024
Join Staffmark and our partner company as a Risk Management Surveillance Clerk and become a key part of our mission to provide safe and reliable transportation for Riverside County! In this role, you will be in charge of managing video footage for incidents, accidents, and customer complaints; coordinating video retrieval and documentation; maintaining records and ensuring compliance with retention policies; assisting with claims investigations; and providing support for data management, phone screening, scheduling, and other administrative tasks as needed. If you're detail-oriented and dedicated to safety, apply to make a difference alongside our thriving client! Schedule: Monday - Friday \| 8:00 AM - 5:00 PM \| $21.00 - $29.23/hr. Responsibilities: Reviews and manages video footage for incidents, accidents, and customer complaints. Ensures storage and documentation of video per department requests and procedures. Coordinates retrieval, storage, and reporting of video evidence. Investigates claims, working with Operations, Maintenance, and IT to retrieve relevant footage. Logs and tracks video requests, ensuring proper storage and clearing of server space. Maintains organized files for claims data, safety logs, and confidential records. Supports administrative duties, including phone screening, scheduling, mail processing, and project coordination. Qualifications: 2-3 years of Surveillance Clerk experience Ability to read, comprehend, and write simple instructions and correspondence. Proficiency in basic math, including fractions, percentages, and interpreting bar graphs. Knowledge of Microsoft Office, especially Excel, and ability to create/use spreadsheets. Problem-solving skills for standardized situations with clear instructions. Associate's degree or equivalent experience; three years in senior clerical roles, plus two years in claims, safety, or risk management. Our benefits include medical, dental, and vision insurance, life insurance, short-term disability, 401(k) plans, weekly pay, referral bonus potential, employee discount programs, unmatched professional development, and more! Shape your future with us. Click 'Apply Now,' and a dedicated recruiter will contact you soon! The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.