IT Staff Support Specialist

Summary:

LinQuest Corporation is seeking a highly motivated Information Technology (IT) Staff Support Specialist to assist the staff for the Assistant Secretary of the Air Force for Space Acquisition and Integration (SAF/SQ).

Responsibilities:

This Specialist assists the Director of Resource Management and Support Operations (SAF/SQR) by performing a variety of functions, including: Information Technology support, Audio/Visual support, Logistics, Records Management, and Facilities support functions. From time to time, as needed, the IT Staff Support Specialist will also assist other members of SAF/SQR with administrative tasks such as SharePoint site design, development, and maintenance, and security administration. The IT Staff Support Specialist performs a variety of functions essential to the efficient and effective operation of organization. The Specialist must be trustworthy and reliable, must thrive in a work environment with high expectations and be able to manage diverse assignments with attention to details.

Required Skills and Experience:

Working independently, or as part of a diverse team, the IT Staff Support Specialist will be responsible for:

• Providing unit-level information technology support, serving as the primary interface between users and the help desks for multiple computer networks;
• Serving as the organization's alternate client support administrator and providing user support in troubleshooting computer systems and networks, including printers, scanners, software, and other IT equipment assigned;
• Coordination with internal and external IT service providers;
• Performing urgent technical problem resolution;
• Assisting with facilities, audio/visual equipment, and logistics functions;
• Managing office supplies and equipment;
• Providing the support needed to operate SAF/SQ's meeting and conference facilities at all SAF/SQ locations in the Pentagon;
• Providing assistance and support to maintain and execute Pentagon facility agreements;
• Coordinating and overseeing the maintenance and repair of facilities and equipment to ensure organizational compliance with OSHA, EPA, ADA, NFPA, and state and local standards;
• Establishing and managing online databases, using SharePoint or similar applications when required;
• Receiving and sending classified mail from the AF mail facility when required;
• Supporting the Information Systems Security Officer fulfill his or her duties for SAF/SQ, to include: resolving software and hardware issues, account access, data transfers, scanning, and copying data to/from external media when required.
• Bachelor's Degree and 7-15 years of work experience. (Additional work experience may be substituted for formal education, or additional formal education may substitute for work experience at the sole discretion of the customer.)
• Must have an active TS/SCI security clearance to be considered for the position
• Excellent organizations skills; ability to prioritize, plan, track, and meet due dates for multiple concurrent tasks and products central to the customer's business processes
• Proficiency with Microsoft Office or similar standard computer applications
• Ability to foster stable and productive business relationships that promote cooperation
• Ability to work collaboratively with personnel from multiple functions and at all levels of the customer organization to delivery results; strong networking, interpersonal, and customer service skills are key

Preferred Skills and Experience:

• Recent experience in a military headquarters staff, or substantially similar organization
• Proficiency with Microsoft SharePoint configuration and administration
• Experience in project management

Why LinQuest?

20 years of excellence from concept to capability.

LinQuest is a national security space leader that enables defense and intelligence missions through advanced digital solutions and the development, integration, and operation of mission control systems. As a recognized thought leader in Digital Engineering and Digital Transformation, LinQuest delivers the technical capability, innovation, agility, and operational expertise to accelerate our Nation's competitive advantage in space. From concept to capability, LinQuest architects integrate end-to-end solutions, enabling Digital Dominance for a Digital Space Force.

Benefits: LinQuest offers comprehensive and competitive benefit offerings to our team members to include medical, dental, vision, retirement, paid time off, tuition reimbursement, company paid life insurance, and more! For additional information please visit:https://www.linquest.com/careers/our-benefits