Admin Assistant-49452-AT

The office setting is formal - a suit and tie is appropriate, this is not a business casual environment

Position Description:

Admin and Office Receptionist

• Receive incoming calls into the Educational Office / Receive and greet guests
• Provide first level technology support to the diplomatic staff
• To review and provide comprehensive administrative support for coordinating department section functions and ensuring smooth day to day operation of the department.
• Input Student Data and Caller / Student Request into the Student Management System (Full training will be given to the candidate on the student management System)
• To contact any Students via telephone to update their student information
• To assist the student management team with any reasonable requests
• Interaction with students or other contacts within the other departments is routine. Should have extensive knowledge of the use of a computer and applications.
• Ensure administrative work undertaken complies with quality standards and in accordance with department procedures and standards.
• Provide admin support service including data entry, maintenance, and update of relevant databases. Record transactional data in appropriate systems and generate reports as required.
• Handle phone calls from students in a professional manner and ensure all calls are attended to in a timely manner and actively. All Calls to be logged
• Should have the ability to collate, analyze, archive, and retrieve data and information, when necessary, on a basic level
• Make suggestions for improvements in the system and provide any statistical analysis if required.