Trauma Coordinator

Here, it's different. Come join us.

Children's Hospital Colorado, Colorado Springs is a top-ranked hospital located in a top-ranked city.

With a regional team of more than 1,000 team members, Children's Colorado has been present in southern Colorado since 2001 and now has team members at five locations providing outpatient specialty care, emergency care, inpatient care and therapy care. Children's Hospital Colorado, Colorado Springs is the first pediatric-only hospital in the region and includes the region's only emergency department and operating rooms built just for kids and served by pediatric experts who have dedicated their lives to treating kids - and only kids - and who are directly linked to one of the country's leading pediatric academic medical centers.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you and motivate you to make a difference in the life of a child.

Learn about Children's Colorado and our culture: https://www.youtube.com/user/thechildrenshospital

Find out more about living and working in Colorado Springs: https://coloradospringschamberedc.com/live-work/

The Trauma Coordinator assists in planning, developing, facilitating, implementing, monitoring, and evaluating all aspects of the trauma program. The Coordinator oversees quality improvement activities, collaborates with the injury prevention personnel, and acts as a clinical resource to all departments responsible for care of trauma patients. In addition, the Coordinator provides and coordinates education for the trauma services within the Children's Hospital Colorado (CHCO) and assists in the development and maintenance of appropriate and required clinical reports for the CHCO, county, and the State of Colorado.

Department: CSH Trauma Program
Job Status: 40 hours/week
Shift: M-F 7 - 1530 with the flexibility to start between 6 and 9am

Note: This position allows for hybrid working conditions, with 3 days being in-office and 2 days remote. No weekend or holiday expectations at this time.

* EDUCATION - Bachelor of Science in Nursing (BSN).
* EXPERIENCE - Four years of nursing experience one year of which must have been in critical care, emergency room, or trauma program management.
* CERTIFICATION(S) - BLS - American Heart Association for Healthcare Provider OR American Red Cross for the Professional Rescuer/CPR Certificate.
* LICENSURE - Registered Nurse license.

Applicants with previous experience in process or quality improvement strongly encouraged to apply.

ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

* Acts as a consultant in trauma care for nurses, pre-hospital providers, and other health care professionals.
* Assists in the development of nursing standards of care for trauma patients in collaboration with appropriate disciplines.
* Participates in the development, implementation, and ongoing assessment of trauma protocols.
* Develops and monitors compliance with trauma protocols, policies and procedures.
* Reviews charts, evaluates system effectiveness and identifies areas for improvement.
* Gives feedback to nursing team members of referring hospital and pre-hospital care providers regarding patient care and systems access issues.
* Participates in research, selection, analysis, and distribution of findings and facilitating protocol design for accurate data collection, feedback and analysis.
* Coordinates trauma/emergency related nursing education and in-service programs for hospital staff, pre-hospital care providers, and referring community agencies.
* Assists with Trauma Nursing Core Course (TNCC) administration on a scheduled basis and directs other community trauma education and prevention programs.
* Assists with the identification, investigation, reporting, and follow-up of incidents and quality issues throughout the program while maintaining confidentiality.
* Coordinates trauma performance improvement activities monitoring the quality and appropriateness of care which incorporate the principles of continuous performance improvement.
* Gathers, organizes, and reviews analyzes data and reports related to trauma patients in compliance with the quality improvement and research requirements of the American College of Surgeons, State of Colorado Trauma Programs, and other regulatory agencies.
* Ensures accuracy of data entry and extraction in the trauma registry including concurrent compilation and assimilation of data.

COMPETENCIES
* ADAPTABILITY - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
* APPLIED LEARNING - Assimilating and applying new job-related information in a timely manner.
* BUILDING PARTNERSHIPS - Developing and leveraging relationships within and across work groups to achieve results.
* COLLABORATING - Working cooperatively with others to help a team or work group achieve its goals.
* COMMUNICATION - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
* CUSTOMER ORIENTATION - Placing a high priority on the internal or external customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs.
* DIVERSITY & INCLUSIVITY - Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large.
* DECISION MAKING - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
* EMOTIONAL INTELLIGENCE - Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others' emotions and behavior; leveraging insights to effectively manage own responses so that one's behavior matches one's values and delivers intended results.
* MANAGING RELATIONSHIPS - Meeting the personal needs of individuals to build trust, encourage two-way communication, and strengthen relationships.
* MANAGING WORK - Effectively managing one's time and resources to ensure that work is completed efficiently.
* PLANNING & ORGANIZING - Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.
* RESOLVING CONFLICTS - Helping others deal effectively with an antagonistic situation to minimize damage to the relationships and promote shared goals; using appropriate interpersonal methods to reduce tension or conflict between two or more people and facilitate agreement.
* STRESS TOLERANCE - Maintaining stable performance under pressure or opposition (e.g., experiencing time pressure, conflict, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
* Must be able to assess the psychosocial needs of children and families and to provide appropriate therapeutic relationships and activities to meet a host of unique individual needs.

SCOPE AND LEVEL
Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.
Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices.
Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non-routine issues to supervisor. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor.
Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function.
Supervision Received: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.

Ability to Perform Essential Functions of the Job

PHYSICAL REQUIREMENTS
* Audio-Visual: Depth Perception: Good
* Audio-Visual: Hearing: Good
* Audio-Visual: Near Vision: Good

WORK ENVIRONMENT
* Exposure: Exposure to blood/body fluid: Regular/Frequent.
* Exposure: Exposure to cold/heat: Occasional.
* Exposure: Exposure to infectious diseases: Occasional.
* Exposure: Exposure to dampness: Occasional.
* Mental and Emotional Requirements: Makes decisions under pressure.
* Mental and Emotional Requirements: Manages stress appropriately.
* Mental and Emotional Requirements: Works with others effectively.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.