Circulation Assistant and Student Supervisor (LIBRARY AST 4)

Under general supervision this position performs and supervises all functions at the Circulation desk using the library's automated circulation system and supports the Access and Delivery Services department of the UC Davis Library. This position is responsible for making and implementing all decisions necessary to provide full operation of the UC Davis Library Circulation and Welcome desks at Shields Library; ensuring Library security and patron safety; and resolving equipment and related problems. Assists in the training of other Access and Delivery Services desk staff in all circulation procedures.

Collaborate with other staff members on projects and work needed to further the progress of the circulation services as well as participate in library-wide committees. Participates in the analysis and development of new procedures that relate to Circulation functions. Independent judgment is critical in interpreting and applying policy to situational discussions with patrons. Assists as backup in most billing functions. Serves as back-up for opening/closing Shields Library. Interprets and enforces unit, department, and library policy/procedure.

Apply By Date

November 27, 2024 at 11:59pm

Qualifications

Minimum Qualifications

• Experience functioning effectively as a supervisor or work leader, with skills to hire, train, direct and evaluate student employees.
• Experience interacting with a diverse patron and student population, delivering compassionate, customer-centric service in a high-volume, deadline driven environment, answering questions and solving problems.
• Experience using Windows, MS Office, and cloud-based tools (e.g. Google Drive) to create, update, and organize files.
• Experience using analytical and organizational skills to set priorities, balance workloads, apply critical analysis, make decisions and solve problems.
• Experience executing projects including implementing new policies and procedures and suggesting improvements to work procedures and policy.
• Skills to exercise independent judgment to make appropriate decisions, establish priorities, solve problems, and exercise flexibility and creativity in adapting routines and coordinating with other UC Davis Library units to consistently apply policy.
• Knowledge of general library functions.

Preferred Qualifications

• Bachelor's degree or equivalent in experience.
• Experience working in an academic or similar library setting.
• Experience with public service modules in an integrated library system, ex. Alma.
• Experience with Access Services operations and practices in an academic library setting, including service goals, priority expectations & knowledge of Circulation practices, codes, policies, and procedures.
• Supervisory skills to train, motivate, counsel, and discipline a diverse workforce to provide positive and responsive service in a high-pressure public service environment.
• Organizations skills to organize a fluctuating workload for self and staff while meeting short-term deadlines, conflicting priorities and frequent interruptions in a manner that promotes cooperation in a team-oriented environment.

Key Responsibilities

• 50% - Student Supervision
• 15% - Public Service Desks
• 30% - Ads Support
• 5% - Miscellaneous

Department Overview

The UC Davis Library is a hybrid digital and physical work environment that values collegiality, respect for one another, and ongoing personal and professional development.

The physical facilities of the library comprise the Peter J. Shields Library in Davis and the Blaisdell Medical Library at the UC Davis Health campus in Sacramento. For more information about the library, visit http://library.ucdavis.edu/about

POSITION INFORMATION

• Salary or Pay Range: $29.10/hr. - $38.15/hr.
• Salary Frequency: Biweekly
• Salary Grade: STEPS
• UC Job Title: LIBRARY AST 4
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift Hours: Manager will advise
• Location: Davis, CA
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Occasional Up to 3 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• No eating or drinking allowed in public areas.
• May be responsible for opening the building M-F.
• Has working hours TBD, scheduled between 7:00 am-5:00 pm.
• This is not an H-1B Opportunity.
• The Smoke and Tobacco Free Environment policy is intended to provide a healthier safer, and more productive work and learning environment for the entire UC Community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdasvispolicy.ellucid.com/documents/view/271

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s).
• The duties or functions of this position include the handling of cash (or cash equivalents).

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

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