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Assistant Director for Panther Card and Information Systems

Georgia State University
$83,000
tuition assistance
United States, Georgia, Atlanta
1 Park Place (Show on map)
Nov 13, 2024
Description :

Assistant Director, PantherCard and Information Systems

Auxiliary and Support Services

Georgia State University

The mission of Auxiliary and Support Services is to provide high quality administrative and educational support services to the Georgia State University community and constituents, in support of the University's mission of teaching, research and public service, positively impacting the quality of campus life through professionalism, excellence and caring.

Georgia State University's Department of Auxiliary and Support Services is seeking to hire an experienced Assistant Director, PantherCard and Information Systems.

WHAT MAKES GSU A GREAT PLACE?



  • Flexible work environment.
  • Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
  • A knowledge-sharing organization that works collaboratively with diverse partners.
  • Professional development opportunity and mentorship.
  • A rapidly growing center within an academic setting.



WHAT WILL YOU DO:

Under the general direction of the Director of PantherCard and Information Systems, this position acts as senior application administrator for the Georgia State PantherCard system to include the following primary applications: Transact, S2, Sequoia, Morpho and other supporting applications.

DUTIES AND RESPONSIBILITIES INCLUDE:



  • Responsible for maintaining the integrity, security, and reliability of assigned systems.
  • Provides technical expertise and support for assigned information systems.
  • Runs imports and analyzes results to ensure proper execution. Schedules and verifies success of nightly backup procedures.
  • Verifies proper functioning of various elements of the system, which allow for communication with remote devices and external systems.
  • Directly supervises two technical support/application administrator positions and oversees two other technical support/application administrator positions.
  • Prepares, reviews, and analyses financial reports and other reports.
  • Liaison with system vendors, campus resources and outside contractors to upgrade, repair and maintain applications.
  • Coordinates facilities and equipment maintenance and repair services within assigned operations.
  • Promotes excellence in customer service among peers and subordinate staff.
  • Develops operational procedures in assigned areas of responsibility.
  • Performs other related duties as assigned.

Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.
Qualifications :

Minimum Requirements:



  • Bachelor's degree and three years supervisory/management related experience, or a combination of education and related experience.


Preferred Requirements:



  • Knowledge and experience with enterprise level campus card systems, access control systems and alarm systems.
  • Experience with Transact TSE, S2, Sequoia, Morpho.
  • Strong customer-service skills with excellent written and verbal communication skills.
  • Low voltage electrical experience preferred as well as a basic networking understanding.
  • Personnel management experience.
  • Server administration experience.
  • Batch file programming.
  • SQL familiarity.
  • Must be able to work with a wide-range of personality types in a variety of business situations.

College/Business Unit : Auxiliary & Support Services
Department : Panthercard
Location : Atlanta Campus
Shift : 8:30AM - 5:15PM
Salary : $83,000
FLSA Status : Exempt
Job Type : Full Time (Benefits Eligible)
Job Posting : 11/13/24, 8:53:57 PM
Closing Date : 11/28/24, 4:59:00 AM
Special Instructions :

To be fully considered for this position, all candidates at the time of submission must provide the following documents:



  • A complete and accurate GSU application
  • Resume
  • Cover Letter (recommended)


#LI-DB1

Georgia State University Values : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, INCLUSION AND DIVERSITY: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place. INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents. USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.
Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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