Phlebotomist I

Position Highlights:

• Position: Phlebotomist I
• Location: Glenbrook Hospital
• Full Time/Part Time: Full Time
• Hours: Monday-Friday, 9:30pm-6pm, e/o weekend and rotating holidays

A Brief Overview:
The Phlebotomist I will perform a variety of routine and special phlebotomy procedures as authorized by the Manager/Director. This position is also responsible for ordering tests into the Laboratory and Hospital (LIS/HIS) computer systems and documenting Lab receipt of specimens. This position may also include minor processing of various laboratory specimens.

What you will do:

• Adheres to NorthShore attendance and punctuality standards.
• Adheres to the laboratory dress code policy.
• Completes competency and work-related assignments within the established time frame.
• Follows all Infection Control and safety-related policies and procedures and uses appropriate PPE.
• Is knowledgeable and compliant with Federal, State, and local laws that apply to area of responsibility.
• Follows the respective specimen collection etiquette policy when greeting patients in the OPL or inpatient units.
• Verifies patient identification by requesting patient provide correct spelling of their full name and date of birth.
• For inpatients, ensures the proper wristband has been applied prior to scanning with Soft ID handheld device.
• Contacts physician offices for patient orders when they are not available in Epic or elsewhere.
• Takes verbal orders and completes all appropriate paperwork.
• Processes SIL testing requests.
• Answers phone calls in accordance with the telephone etiquette policy.
• Answers questions and resolves issues to the extent possible.
• Provides specific instructions to patients for patient collected specimens such as urine, stool, sputum, etc.
• Provides directions to patients on how to get to their desired locations.
• Provides information on availability of results to patients and answers any other questions that the patient might have.
• Distributes Point of Service Surveys.
• Upon request generates patient reports and faxes or processes as directed.
• Collects samples from adults, children and infants using venipuncture or finger/heel stick as appropriate.
• Collects patient specimens in accordance with test requirements and in a manner which is appropriate for the age and/or specific patient population served.
• For inpatients, employs SOFT ID to monitor workload, collect patient samples, print labels and/or reschedule testing.
• Utilizes specimen collection etiquette procedure to collect patient specimens.
• Minimizes patient blood draws for subsequent orders when appropriate (inpatient orders).
• Ensures all orders are reviewed for accuracy/completeness.
• Verifies patient identification by requesting patient provide correct spelling of their full name and date of birth.
• For inpatients, ensures the proper wristband has been applied prior to scanning with Soft ID handheld device.
• Collects blood samples for specific tests ensuring volume is adequate and correct tubes are utilized.
• Labels all specimens appropriately with the correct label.
• Complies with blood minimization policies and procedures as appropriate.
• Collects non-blood specimens according to established procedure: nasopharyngeal, throat, nasal swabs and labels with correct specimen label.
• Participates in the collection of material for cystic fibrosis sweat test determinations.
• Collects all STAT and timed test requests within 15 minutes of page or desired collection time when applicable.
• Communicates with nursing unit when delays are anticipated.
• Records temperature/humidity checks as delineated.
• Cleans and stocks patient phlebotomy stations/carts and other work areas and ensures all supplies have current expiration dates.
• Notifies supervisor or delineated person of low par values.
• Assists with storage of newly received supplies.
• Assists with training of new staff.

What you will need:

• Diploma or Vocational Degree Required Or
• High School Preferred
• Phlebotomy training experience strongly preferred.
• Outgoing compassionate personality.
• Good communication and organizational skills.
• Demonstrated skills in phlebotomy, exceptional customer service skills as well as the ability to work cooperatively with others.
• Basic computer knowledge.
• CPR or BLS - American Heart Association (AHA) PBT(ASCP) Preferred And
• CPR or BLS - American Heart Association (AHA) CPR/BLS (Basic Life Support) for the Healthcare Provider Required

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities