Director of Workforce Strategy and Talent Acquisition

Applicants may apply for this position by submitting a resume/ CV to the following email address: mgmtrecruit@cookcountyhhs.org

When submitting a resume/CV by email, you must include the job title and posting number in the subject line of your email. An application or resume/CV must be filed for each position which interests you.

This position is exempt from Career Service under the CCH Personnel Rules.

Job Summary

The Director of Workforce Strategy & Talent Acquisition (Director) will manage directly and provide leadership in support of workforce planning and integration planning. The Director will ensure recruiting resources are allocated to support the most critical business initiatives in a unique environment that is monitored and regulated. The Director will own significant relationships with business and HR leaders and be accountable for Strategic Workforce Planning, Employment Branding, and Compliance tied to the strategic direction of the organization and our Mission. The Director will partner with the Organizational Development / Workforce Strategy team to assess future skill requirements and develop appropriate talent strategies. They will also work with business and HR leaders to translate organization strategies into human capital needs and overall strategic workforce plans to support Cook County Health (CCH).

General Administrative Responsibilities

Collective Bargaining

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

• Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements

Supervision

• Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

• Contribute to the management of CCH staff and CCH systemic development and success
• Discuss and develop CCH system policies and procedures
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary: hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

Typical Duties

Strategy

• Develop and implement competitive external and internal strategic programs that strengthen our ability to attract, assess, select and integrate an optimal blend of skills across all types of labor (i.e. exempt, non-exempt, union, non-union, etc.) and deliver the desired results for top talent high quality hires
• Demonstrated business acumen by providing key employment metrics that link to business success measures
• Proven ability to measure the value of the staffing organization to the business and to execute actions to improve cost per hire, hiring cycle time, quality of hire, revenue contribution for direct positions, affordability cost reductions, competitive hiring measures, measures of success regarding New Employee Onboarding by leaders and hires, 3/6-month engagement measure of new hires, and performance linkage to hiring criteria
• Develop innovative sourcing strategies and recruitment campaigns to meet current and future hiring needs
• Conduct workforce analysis and forecasting to anticipate future workforce needs

Employment Brand

• Develop and Implement a Recruiting Communications Media plan that communicates the Employee Value Proposition - why a candidate should choose CCH over their current employer and for their future career development
• Communicate company employment brand value to all talent pools
• Position CCH to become an Employer of Choice
• Foster relationships with professional associations and industry groups to access a broader talent pool

Professional and Collaborative Relationships

• Develop and maintain professional consultative relationships with business leaders and HR leaders through understanding of their business and identification of value-add talent strategies
• Ability to implement through matrix operational relationships and delivery of high-quality results
• Manage relationships with appropriate third-party organizations including contract negotiation and supplier management in order to meet talent acquisition goals
• Collaborate with other teams (i.e., Diversity, Labor Relations, Operations and Talent) to improve talent acquisition and staffing effectiveness
• Coordinate training for hiring manager to enhance their capabilities in recruitment and selection, ensuring alignment with organizational goal and compliance standards
• Partner with department leaders to foster collaboration and streamline talent acquisition processes, ensuring that workforce planning aligns with departmental needs.

Analysis and Reporting

• Leverage Human Resources systems and tools to provide recruiting, skills and workforce planning data and reports. Diagnose and implement plans to address deficiencies in consultation with business leaders. Regularly monitor and analyze recruiting, attrition, diversity, retention and other HR metrics
• Responsible for collection, analysis, and reporting of measurement data (cost per hire, time to fill, applicant flow data, attrition, etc.) for process improvement and performance management
• Establish Key Performance Indicators to measure the effectiveness of workforce strategies and talent acquisition efforts
• Develop and manage feedback/Voice of the Customer tools to gather candidate and hiring manager input on their recruitment experience and make continuous improvements
• Provide regular reports to senior management on the effectiveness of talent acquisition strategies and make data-driven decisions for action planning and recommendations for improvement
• Effectively manage the productivity and efficiency of the hiring process
• Manage and work with a sourcer / recruiter / coordinator to expand CCHS' pool of candidates
• Understand the true cost of hire with an eye to affordability and educate CCH leadership on appropriate investment of budget and resources

Talent Acquisition

• Create, organize, and implement strategies and supporting initiatives that will improve the overall talent acquisition process and quality of hiring within CCH
• Design, develop, communicate and implement an integrated staffing strategy (Internal and External), with an emphasis on talent pipeline and feeder pool development
• Design and implement external candidate marketing and proactive recruiting programs and processes that attract, select and retain a qualified, diverse workforce. Utilize social networking tools as well as traditional sourcing techniques. Evaluate job postings, interviews and other internal talent recruitment and placement processes
• Assist with the development of on-boarding processes that support talent retention
• Develop hiring strategies and outreach programs that will enable critical roles and identify key hiring sources that will result in a sustainable talent pipeline
• Guide staffing team to build, develop and manage a network/database of key competition and talent worldwide utilizing and leveraging innovate techniques
• Manage search firm engagement for director level and below search assistance
• Supports HR Business Leaders on all staffing & succession planning activities in coordination with the Talent and Organizational Capabilities teams

Compliance

• Ensure legal compliance in regard to all talent acquisition initiatives and related programs. Support the required government reporting, such as EEO reporting and Affirmative Action planning, and all documentation related to OFCCP compliance
• Maintain current knowledge of Shakman, legal, regulatory and compliance requirements and legislation
• Consult on appropriate use of selection methodologies, tools, and retention of documentation
• Work with other CCH Leaders to develop appropriate diversity staffing strategies

Reporting Relationship

Reports to the Associate Chief Human Resources, Talent Management working closely with HR Leaders and CCH Leadership from various entities

Minimum Qualifications

• Bachelor's degree or higher level
• Five (5) years of progressive experience in workforce development, workforce planning, organizational design, talent acquisition and integration, with a minimum of three (3) years' experience in the development and delivery of talent initiatives
• Five (5) years of experience in data analysis and interpretation
• Three (3) years of experience in a management role
• Three (3) years of experience with online applicant tracking systems

Preferred Qualifications

• Prior experience in strategic planning capacity
• Prior experience working for a government agency
• Prior experience working in a union environment
• Prior experience in health care, pharmaceuticals, health insurance and/or health care associations
• Prior health care regulatory experience (i.e., Joint Commission, OSHA, etc.)
• Ability to bring people and concepts together while reconciling differences and managing relationships
• Staffing and recruitment experience

Knowledge, Skills, Abilities and Other Characteristics

• Positive interpersonal skills and the ability to build relationships with key leaders and managers
• Familiar with quality and productivity tools
• Strong project management skills
• Ability to prepare departmental budget
• Excellent communication skills to prepare written materials, correspond with Executive and administrative personnel, hospital personnel and the general public
• Ability to provide supervision, guidance and direction to staff
• Ability to work with a diverse employee population
• Ability work well under pressure
• Demonstrates respect and sensitivity for cultural diversity and working with employees, co-workers, patients, clients of diverse backgrounds
• Analytical skills; problem-solving skills
• Strong decision-making skills; ability to discern and selectively communicate critical information
• Attention to detail
• Work to deadlines
• Proficient in Microsoft Office products
• Flexibility and adaptability in performing work duties
• Ability to analyze data and provide recommendations
• Full understanding of regulatory and compliance requirements and ability to guide others in their application
• Ability to work independently through the completion of projects and assignments
• Strong organizational skills

Physical and Environmental Demands

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

To receive Veteran Preference, appropriate discharge papers must be attached to the online application or must be included with your emailed resume/CV. Please refer to Veteran Preference document requirements listed on the bottom of this posting.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran must:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

"Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada muse be credentialed by an approved U.S. credential evaluation service belongings to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview".

*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.