Patient Care Coordinator

TEKsystems
$20.00 - $24.00 / hr
United States, North Carolina, Morrisville
Nov 19, 2024
Description: * Patient Care Coordinator will be regionally aligned and serve as an expert on reimbursement, co-pay, foundation assistance and PAP issues and be responsible for handling patient and healthcare provider interactions * Serve as an advocate to patients regarding program enrollment, reimbursement process, affordability support and general access for prescribed therapy * Serves as direct point of contact to assigned health care providers for ongoing support and relationship development by acquiring and delivering detailed information regarding a program and/or a patient * Partner with the prescriber and patient to remove all non-clinical barriers to patient access to prescribed therapy * Knowledge and understanding of the different types of major payers including private/commercial and government (Medicare, Medicaid, VA and DOD). Act as an assigned liaison to client contacts (e.g. regional contact for sales representatives) * Maintains records in accordance with applicable standards and regulations to the programs/promotions * Establish relationships, develop trust, and maintain rapport with patients and healthcare providers. Skills: Customer service, Call center, Prior authorization, Medical, Medicare, Insurance verification, Medical terminology, Bilingual, Medicaid, Medical claim, Member service, healthcare customer service, pharmacy benefit, Insurance, Patient registration, Claim, Case management, Patient access Additional Skills & Qualifications: * 3+ years of experience in the healthcare industry (Medicaid vs medicare knowledge) * Medical/Healthcare experience of some kind is preferred * Knowledge of reimbursement process, Care coordination, patient access to care, patient contact is preferred * Training onsite for up to 30 days then will be remote About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.