Medical Director for Pediatric Mental Health Institute Quality and Safety

Job Summary:

The Medical Director for the Pediatric Mental Health Institute (PMHI) Quality and Safety program will provide oversight and leadership for quality and safety across a comprehensive pediatric mental health continuum of care working collaboratively with the PMHI Chair and Institute Leadership (including Medical Directors, Chief of Psychology, Clinical Directors, Vice Presidents), and relevant Administrative and Patient Care Services Leadership. Other important collaborations will include working with the Quality/Patient Safety, Process Improvement, Clinical Effectiveness, Learning Health System teams at CHCO and within the CU School of Medicine Department of Psychiatry. Specifically, Service Line Administrator, Section/Divisional leadership and the Medical Staff/Providers will work with the Director to champion the Quadruple Aim of CHCO initiatives regarding quality and safety, improving access and equity, and advancing care quality and outcomes through research, education, systems integration, innovation, and advocacy.

Scope of responsibility will include overall leadership of QI and safety initiatives within PMHI, including teaching and coaching of team members regarding patient, family and team member safety, and providing direction and partnership for the QI/PI Program Manager. The Director of QI and Safety will partner with the Director of Child and Adolescent Mental Health Research, serve as a member of the PMHI Data Governance and Learning Health System Teams, partner with the Medical Director of Informatics to enhance efficiencies and access to data relevant to QI and safety, and partner with the process improvement team in strategic and quality initiatives. Position includes identifying and supporting research and education opportunities of faculty, staff, and trainees related to quality and safety work within PMHI. The Director will serve as a key member of the PMHI leadership team and participate in strategic discussions and operational planning across the pediatric mental health service line.

Key Responsibilities:

Examples of Work Performed:

• Will partner with the PMHI Leadership Team, PMHI Medical & Clinical Directors, and CHCO Quality, Clinical Effectiveness, Patient Safety, and Process Improvement teams to set annual and strategic goals for quality and safety, implement initiatives to achieve these goals, create and use tools for tracking and monitoring outcomes/performance, develop, implement, and evaluate patient, family, provider and systems outcomes as appropriate.
• Partners with PMHI leadership teams in the development of program specific educational tools and in training of staff, faculty, and trainees to optimize patient care and outcomes.
• Will partner with PMHI leadership team to review patient satisfaction scores for the program, when applicable, and develop and implement strategies for improvement.
• Will partner with the Clinical Application Systems Department and the Director of Informatics for the PMHI regarding optimization of EPIC for program specific needs.
• Will work with CHCO Physician Relations and Pediatric Care Network to meet the needs of community referring providers and develop program specific materials as it relates to quality and safety.
• The Director will model the CHCO Standards of Behavior and other policies and hold providers and care teams accountable for quality and safety standards.
• Will partner with PMHI Chair, Research Directors, and Training Directors to advance research and education missions related to the quality and safety program.
• Provides leads and oversight of mortality and morbidity case reviews and cause analyses; recommends changes to diagnostic and treatment protocols, and clinical/operational systems to support best practices.
• Leads and oversees clinical pathways and guidelines development, implementation, and evaluation in partnership with CHCO Quality and Clinical Effectiveness team and relevant medical, clinical, and patient care services leaders and subject matter experts.
• Builds and maintains positive working relationships with leaders across the organization to ensure the adoption and maintenance of optimal clinical outcomes; makes decisions that are inclusive of multiple perspectives and solves underlying problems.
• Ensures compliance against standards and recommendations of the Joint Commission, applicable standards of relevant professional societies, and applicable local, state, and federal laws and regulations. Develops, maintains and enforces safety related policies and procedures.
• Participates in the development of budget recommendations for operating expenditures to support strategic investments in quality and safety initiatives.
• Provides oversight of the data collection and provision of information for surveys as well as meeting with and presenting data to payers and outside provider groups.
• Provides analysis and report the PMHI outcomes to hospital and SOM leadership, members of the Institute, and community, state, and national partners.
• Performs or participates in root cause analysis where a care error may have occurred and develop real-time solutions to systems issues that have led to or may lead to patient or team member harm.
• Leads improvement task forces for improvement in mental health care delivery.
• Creates and leads implementation of performance standards for clinicians in escalation of care and crisis preparedness.
• In partnership with Quality Improvement Program Manager, lead work to identify and optimize ROI of clinical registry and multisite learning network collaboratives.
• Serves as physician champion for annual USNWR survey.
• Attend strategic and operational meetings as requested.

Fiscal Responsibilities:

• The Director will work with PMHI Leadership to review program budgetary planning, and have input into decisions regarding staffing models that support efficient and effective delivery of services.
• Will suggest and participate in cost savings/productivity strategies to meet or improve the operational budget while maintaining quality service, provider satisfaction, excellent patient outcomes, and patient and referring provider satisfaction.

Management/Supervision:

• Provides input into the performance of the direct patient care staff and administrative staff as it relates to quality and patient safety.
• Provides secondary input into the performance of the Quality Improvement Program Manager.
• Will collaborate with the PMHI Leadership Team and CHCO Quality and Safety leaders to educate and hold providers accountable for adherence to CHCO practice, operational and behavioral standards. Is responsible for assuring house staff, medical students, interdisciplinary trainees and other clinicians comply with quality and safety training relevant to their program.

This is an at-will position. Performance will be reviewed annually by the Chair, Pediatric Mental Health Institute, with input from CHCO CMO, SOM Department Chair, and PMHI service line and patient care services leadership, other CHCO staff (as appropriate) and applicable CUSOM faculty and providers.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Work Location:

Onsite - this role is expected to work onsite at PMHI and assigned primary care practices, as well as opportunity for virtual consultations and administrative work.

Why Join Us:

The CU Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the CU health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and CHCO - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the CU Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $705 million in research grants. For more information, visit www.cuanschutz.edu.

The DOP is one of the largest units in the CU School of Medicine and is comprised of 5 Divisions. The CU DOP sets the standard for Education and Training of leaders in psychiatry and mental health care, conducts ground-breaking Research that aims to eradicate suffering due to psychiatric and substance use disorders, provides ready access to state of-the-art mental health preventions and interventions across the continuum of care, and collaborates with the community and other key stakeholders to promote well-being among all Coloradans. We accomplish this vision in a manner that respects, values, and advocates for the dignity and worth of each individual and family.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position
2. Curriculum vitae / Resume
3. Five professional references including name, address, phone number (mobile number if appropriate), and email address

Applications are accepted electronically ONLY at www.cu.edu/cu-careers.

Questions should be directed to: Brandon Fenner - brandon.fenner@cuanschutz.edu.

Screening of Applications Begins:

Screening begins immediately and continues until position is filled. For best consideration, apply by December 2, 2024.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as HIRING RANGE:

This position will be a 0.3 FTE buyout with a $9,000 annual stipend.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation unless it is non-exempt.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.

Qualifications:

Minimum Qualifications:

Applicants must meet minimum qualifications at the time of hire.
This is an open rank position and could be categorized as Instructor, Senior Instructor, Assistant Professor, Associate Professor or Professor based on experience and qualifications as indicated below:

Academic rank will be determined during the interview process after discussion between you and the department about your previous experience and academic desires.

Instructor:

• Appointment as full-time academic faculty at The University of Colorado School of Medicine (CUSOM)
• Active clinical practice at CHCO
• Board certified in Child and Adolescent Psychiatry
• Experience in leading high-performing, cross-functional teams; designing and implementing processes for strong and effective clinical and practice management operations.

Senior Instructor:

• Appointment as full-time academic faculty at The University of Colorado School of Medicine (CUSOM)
• Active clinical practice at CHCO
• Board certified in Child and Adolescent Psychiatry
• Experience in leading high-performing, cross-functional teams; designing and implementing processes for strong and effective clinical and practice management operations.

Assistant Professor:

• Appointment as full-time academic faculty at The University of Colorado School of Medicine (CUSOM)
• Active clinical practice at CHCO
• Board certified in Child and Adolescent Psychiatry
• Experience in leading high-performing, cross-functional teams; designing and implementing processes for strong and effective clinical and practice management operations.

Associate Professor:

• Appointment as full-time academic faculty at The University of Colorado School of Medicine (CUSOM)
• Active clinical practice at CHCO
• Board certified in Child and Adolescent Psychiatry
• Experience in leading high-performing, cross-functional teams; designing and implementing processes for strong and effective clinical and practice management operations.

Professor:

• Appointment as full-time academic faculty at The University of Colorado School of Medicine (CUSOM)
• Active clinical practice at CHCO
• Board certified in Child and Adolescent Psychiatry
• Experience in leading high-performing, cross-functional teams; designing and implementing processes for strong and effective clinical and practice management operations.

Preferred Qualifications (applicable for all ranks):

• Exemplary leadership with regards to collaboration among all team members
• Strong leadership skills, including interpersonal communication, interdisciplinary collaboration, problem resolution, decision-making and project/change management.
• Ability to integrate clinical, quality/safety, management and financial concepts within a pediatric, academic healthcare setting.
• Motivate excellence and teamwork among providers and staff, fostering interdisciplinary collaboration.

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Oversee and direct quality and safety and continuous process improvement.
• Commitment to ensuring an excellent patient experience.
• Commitment to excellence in research and education
• Promotes and models to the CHCO Standards of Behavior