Vice Provost Enrollment Management

UNCSA is a top-ranked arts conservatory and America's first state-supported arts school. The nation's only public university with five arts disciplines on one campus, UNCSA prepares emerging artists for careers in dance, design and production, drama, filmmaking, and music. No other university in the country -public or private - offers the breadth of its training programs.

There are five arts conservatories: the School of Dance, School of Design and Production, School of Drama, School of Filmmaking, and the School of Music. UNCSA awards diplomas, degrees, and certificates at the high school, undergraduate, graduate, and post-graduate levels. Along with rigorous arts training in the conservatories, students receive intensive academic instruction through a Division of Liberal Arts ( DLA) and a High School Academic Program.

Approximately 1,350 students are enrolled; they study with resident master teachers who have had successful careers in the arts and who remain active in their professions. Noted guest artists frequently bring lessons directly from the industry.

UNCSA provides industry-leading instruction in an inclusive environment where students are encouraged to leverage the arts as a mechanism for change. Interdisciplinary opportunities arising from the unique arts ecosystem on campus prepare artists to enter an evolving global arts and entertainment industry.

UNCSA alumni have performed in or behind the scenes of Broadway shows, film, television and regional theater, and are members of the world's finest symphony orchestras and opera and dance companies. They have won or been nominated for awards in the entertainment industry, including Emmy, Grammy, Oscar and Tony. Notable alumni working in the arts today include Gillian Murphy, principal dancer, American Ballet Theatre; Paul Tazewell, costume designer, "Hamilton," Steven Spielberg's "West Side Story"; Mary-Louise Parker, actress, "How I Learned to Drive," "Fried Green Tomatoes"; Danny McBride, producer/writer/actor, "Eastbound and Down," "The Righteous Gemstones"; Nia Franklin, composer and opera singer, former Miss America; among many others.

Reporting directly to the Provost, the Vice Provost for Enrollment Management ( VPEM) is the university's chief enrollment officer with an overall goal of admitting, yielding, retaining, and graduating the most qualified students for each conservatory. With direct managerial responsibility for the Office of Admissions, and oversight of the Offices of Student Financial Aid and the Registrar, they will be tasked with meeting net tuition revenue and student headcount goals.

The VPEM will be a problem solver, utilizing data and technology to enhance enrollment operations. They will be innovative and adept at promoting current academic programs, as well as bringing forth recommendations for new recruitment ideas, marketing strategies, and academic programs that match the university's mission, available resources, and market demand. The VPEM will be skilled at employing a collaborative and transparent style that nurtures key partnerships with campus and community stakeholders and ensures integration of operational and strategic enrollment management initiatives across campus. In collaboration with directors of the reporting units, the VPEM will ensure compliance with all applicable federal and state regulations and all effective and responsible business practices.

The individual is expected to be creative and empowered to make bold moves that shape the vision for enrollment across all student populations, working collaboratively with the Vice Provosts for Academic and Student Affairs to support student success as a component of the institution's overall goals and objectives.

To be successful, the VPEM will be capable of directing high-level strategy, engaging in the many fundamental pieces of the enrollment function. These include the following:

- Enhance and support an environment of collaboration and excellence in the enrollment management division

- Develop and implement a comprehensive vision and strategy for recruitment at the high school, undergraduate, and graduate level

- Build a strong data literate infrastructure that fully leverages the use of technology

Leadership Competencies

- Inspires: Communicates effectively; creates a shared vision and purpose; motivates others

- Collaborates: Works effectively towards excellence across organizational boundaries; builds relationships and negotiates effectively

- Optimizes: Builds organizational capacity; embodies creativity and innovation; fosters respect for and inclusion of diverse perspectives

- Problem Solving: Employs strategic thinking to identify solutions, balance risk, and make decisions

- Self-Awareness: Demonstrates humility, growth mindset, and receptivity to giving and receiving constructive feedback

Monday-Friday
8:00am-5:00pm

- Leads the Division of Enrollment Management, overseeing the Offices of Admissions , Student Financial Aid, and the Registrar to ensure student success throughout the student lifecycle

- Cultivates collaborative relationships with UNCSA colleagues and external constituencies to ensure consistent strategic enrollment management success

- Provides regular updates to the senior leadership team through routine assessments of progress toward strategic enrollment goals

- Ensures the Division's human and financial resources are deployed effectively and efficiently to achieve tactical and operational goals

- Creates, updates, and executes a comprehensive, data-driven strategic enrollment management plan to attract, recruit, and retain a diverse and qualified student body

- Exhibits responsiveness, flexibility, and creativity in responding to key challenges and opportunities that impact the enrollment management landscape

- Participates in institutional committees, task forces, and working groups to address issues related to enrollment management and student retention

- Collaborates with the arts conservatories, high school academic programs, and the Division of Liberal Arts to ensure alignment of artistic and academic potential of prospective students

- Embodies and promotes the central ethos of a UNCSA education, mission, and character

- In collaboration with the Office of Admissions, develops and oversees recruitment initiatives, including outreach programs, admissions events, and yield events

- Supports the Office of Student Financial Aid in monitoring and refining the financial aid packaging process to balance the timely awarding of aid and enrollment yield goals

- Supports the Registrar's Office in implementing student success initiatives and ensuring timely transmission of data to key internal and external stakeholders into Banner information system

- Works to ensure seamless, customer-centered handling of issues that arise regarding admissions, financial aid, and student success balancing personalized approaches with technological solutions as appropriate

- Enhances and supports an environment of collaboration and excellence in the enrollment management division

- Supports and develops members of the enrollment management team as they serve students and progress in their own professional growth

- Performs other duties as assigned

- Leads cross-functional partnerships with the five arts conservatories, High School Academic Programs, the Division of Liberal Arts, and Student Affairs to develop targeted student enrollment and retention strategies

- Continues to optimize operations, policies, and procedures for campus stakeholders that directly interface with units that report to the VPEM

- Partners with the Office of Strategic Communications to create and disseminate a clear and compelling message to prospective students and their families regarding the value proposition of a UNCSA education

- Partners with the Office of Advancement to identify scholarship opportunities and enhance financial aid processes

- Partners with the Office of Academic Planning and Institutional Research ( APIR) to practice data-informed decision-making and uses predictive analytics to measure the effectiveness and necessary adjustments of strategies for recruitment and retention based on that analysis

Minimum of a bachelor's degree + 7 years of commensurate professional experience in an operation focused on enrollment management and student success OR master's degree + 5 years of commensurate professional experience in an operation focused on enrollment management and student success.

- A record of significant and progressive management experience in one or more of the following areas: enrollment management; admissions; financial aid; processing and operations; recruitment; university registrar operations as part of overall student lifecycle management; international students; enrollment and student success on the state, regional, and national level

- Understanding of the unique needs of elite arts conservatories situated within more conventional academic settings

- Understanding of faculty and staff roles in the recruitment, registration, advising, student success and retention processes

- Comfortable working with data; creating/guiding data models

- Familiarity with technology used to organize and present data necessary for effective decision making

- Excellent presentation, writing, listening, communication and interpersonal skills.

- Demonstrates candor, balanced with respect and good judgment, when confronting conflicting opinions or delivering unwelcome news

- Demonstrated commitment to ethical behavior, honesty, and integrity in all aspects of enrollment management, including admissions, financial aid, and student recruitment.

- Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions

- Ability to understand and articulate the institution's mission, vision, and values related to enrollment and student success

-Functional and industry-relevant acumen regarding all aspects of enrollment management, including predictive modeling, geo-demography, web-based recruitment, social media, other technological applications and financial aid leveraging strategies

- Technical skills and understanding of enrollment management databases and communication software, and related business processes

- Ability to work evenings and weekends as needed

- Ability to travel domestically and internationally as needed

For priority consideration by the search committee, application materials should be submitted by December 9, 2024. The position remains open until filled.

This is an EHRA non-faculty position. PLEASE NOTE: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resumes WILL NOT be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations WILL result in your application being rejected for the vacancy and you will not be considered for the position. Other materials may be requested at a later time. Applications will be treated confidentially until the final stages of the search process. Salary will be commensurate with experience.

The University of North Carolina School of the Arts is an equal opportunity and affirmative action employer and all qualified applicants are welcome to apply without regard to age, color, disability, gender, gender identity, gender expression, genetic information, national origin, race, religion, sex, sexual orientation, National Guard, or veteran status.

EEO Contact Information
Applicants needing assistance with the application process are asked to contact: suttonar@uncsa.edu