Front Desk Coordinator (4722C) - School of Information

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

The School of Information (I School) advances knowledge and practice everywhere humans interact with digital technologies. Through interdisciplinary research and teaching we are committed to expanding access to information and to improving its usability, reliability, and credibility while reserving security and privacy. Our faculty conduct research in human-computer interaction (HCI), security and privacy, applied data science, and technology in developing regions.

We currently offer three professional master's degrees and an academic doctoral degree. Our Master of Information Management and Systems (MIMS) program trains students for careers as information professionals and emphasizes project based learning. Our Master of Information and Data Science (MIDS) program is an online degree designed for working professionals with career goals in the emerging field of data science. Our Master of Information and Cybersecurity (MICS), also offered online, offers a holistic approach to cybersecurity and prepares students for professional careers in cybersecurity. Our Ph.D. program equips scholars to develop solutions and shape policies that influence how people seek, use, and share information.

The First Review Date for this job is: December 3, 2024 - Open Until Filled

65% Administers and manages the School of Information front desk office which includes activities in the following areas: human resources, facilities, administrative operations for Head of School, communications, IT, and safety. Is the central point of information for the School of Information community. Plans and manages the workflow and related processes and procedures for student employees, including all office administration and related functions. Determines need for general office equipment and supplies. Makes purchases for the office using a procurement card. Responsible for providing receipts/invoices to reconcile card purchases. Provides building and office orientation to new employees. Develops and periodically reviews office orientation manuals and materials. Participates in the development and revision of standard operating procedures and guidelines. Assesses and recommends changes to maintain compliance with federal and state requirements and internal policies. Participates in the development and revision of standard office procedures and guidelines, including School-specific systems and standards. Ensures efficient and streamlined office-wide business procedures and protocols.

20% Helps maintain South Hall facilities, including coordinating projects with campus facilities staff and contractors, point of contact for building problems and emergencies, basic maintenance of shared spaces, managing keys and room reservations, coordinating faculty and student office moves.

10% Coordinates with the Associate Director of External Relations to help ensure events run smoothly from beginning to end. Organizes catering for faculty and staff events.

5% Participates in continuing education to maintain skills.

• High school diploma and / or equivalent certification / experience / training.
• Thorough knowledge in administrative procedures and processes including word processing, spreadsheet and database applications.
• Good verbal and written communication skills, active listening, critical thinking, multi-task and time management skills.
• Interpersonal and work leadership skills to provide guidance to other nonexempt personnel.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $29.63 (Step 1) to $34.74 (Step 8) hourly. This is a 100% FTE career position eligible for full benefits.

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

The University of California's Affirmative action policy.

The University of California's Anti-Discrimination policy.