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Payroll Compliance and Overpayment Analyst

University of California - San Francisco
United States, California, San Francisco
Nov 20, 2024

Payroll Compliance and Overpayment Analyst

FIN Controllers Office

Full Time

82363BR

Job Summary

We are seeking a strategic thinker and problem-solver to join our team as a Payroll Compliance and Overpayment Analyst. This role goes beyond transactional payroll duties to focus on organization-wide impact, innovative solutions, and operational excellence in payroll operations.

Key Responsibilities:

Strategic Payroll Processing:

  • Address root causes of overpayments, design processes to mitigate future errors, and manage overpayment resolutions end-to-end.
  • Leverage advanced analysis techniques to develop policies and procedures that shape payroll operations across the organization for overpayments.
  • Oversee and ensure the accurate and timely operation of the organization's overpayments and reporting.
  • Lead audits of pre- and post-confirm overpayment payroll processes to ensure compliance and identify optimization opportunities.
  • Provide expert guidance and resolution for payroll cases within the case management system, enhancing customer satisfaction and operational efficiency.
Payroll Systems Optimization:
  • Ensure seamless integration and performance of payroll interfaces with local HR systems, timekeeping platforms, general ledgers, and reporting systems.
  • Drive accuracy and timeliness of data transfers to corporate systems.
Leadership in Innovation and Problem Solving:
  • Analyze operational challenges, prioritize system enhancements, and propose solutions to improve processes around overpayments.
  • Work with a team of payroll professionals, cultivating a culture of innovation, collaboration, and excellence.

This role is ideal for a professional who thrives in a complex, dynamic environment and is passionate about combining technical expertise with strategic insights to drive impactful change in payroll operations.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $94,400 - $201,800 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Controller's organization delivers full accounting services and related systems for faculty, staff, and students, the UCSF Foundation, all University departments, and any outside entities who have a business relationship with the University. Services provided include General Ledger, Capital and Cash Accounting, Payroll, Student Loan Billing and Collections, Sponsored Research Accounting, and a Customer Service Center. The office uses sophisticated technology to account for and report on UCSF's financial activity. The candidate should have a firm understanding of payroll accounting systems in a large and complex environment.
Payroll Services is a major unit of the Controller's Office. The Controller's Office utilizes various systems to collect, disburse, and report on funds. The payroll unit provides payroll collection and management for approximately 300 departments, as well as time and attendance and pay processing, systems management, payroll tax, and accounting services. The primary function includes the facilitation of timely payments to approximately 35,000 employees per month. The Payroll Operation unit within Payroll is responsible for ensuring employees are paid on time and accurately with our third-party vendor UCPath, matrix's reporting, overpayment reporting, and payroll analysis.

Required Qualifications


  • Bachelor's degree in business, finance, and/or accounting, from an accredited agency or educational institution and/or equivalent experience/training.
  • 7-10 years of relevant payroll experience
  • 7-10 years of relevant progressive experience
  • Expert knowledge of all payroll processes, policies, and procedures; knowledge of organization-specific computer application programs.
  • Expert knowledge of organizational processes, and procedures, and possesses a complete understanding of organizational rules and regulations and assists others in understanding them.
  • Expert level judgment and decision-making skills; verbal, written, and active listening communication skills. Uses advanced interpersonal and service orientation skills in interactions with customers and colleagues. Advanced organizational skills and ability to multi-task.
  • Problem-solving; problem identification; reasoning skills; ability to develop original ideas to solve the most unique and complex problems, monitoring/assessing people, processes, or services, to make improvements.
  • Strong mathematical skills.
  • Strong social perceptiveness to be aware of others' reactions and understanding why they react as they do. Uses advanced skills in persuasion, leadership, and keen political acumen in interactions with clients, colleagues, and senior leadership.
  • Leadership skills to provide guidance, coaching, and mentoring to professional and support staff.
  • Advanced knowledge in several different pay structures, benefits plans, and levels as well as funding mechanisms for salaries, understanding and practical application of employment and labor laws as relates to payroll processing, e.g. Fair Labor Standards Act and Wage-Hour Law.
  • Advanced knowledge of Human Resources, Labor and Benefits policies, retirement plans, procedures and practices, and labor contracts.
  • Thorough knowledge of federal and state regulations about the areas of responsibility.
  • Intermediate knowledge of building and running ad hoc queries
  • Extensive knowledge of MS Word, Excel, and PowerPoint; ability to work well with a wide variety of people and an understanding of the practicalities of Payroll.
  • Excellent communication skills, both in person and on the telephone, to obtain and convey information to individuals at various organizational levels.

Preferred Qualifications


  • Expert project management skills
  • Working knowledge of University payroll Policies and Procedures, UCPath, PeopleSoft, HBS Timekeeping, BRIO, ServiceNow case management, and network systems.
  • CPP certification

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

000604 PAYROLL ANL 5

Job Category

Accounting / Finance

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Center Building (SF)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday 8:00 am - 5:pm PST

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