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Medical Receptionist - Medical Call Center

Quadrant, Inc.
United States, Virginia, Richmond
Nov 20, 2024
Medical Call Center - Medical Office

Richmond Va

MUST:

The Medical Call Center Rep should have the following experience:

2+years of medical office experience with strong customer service support skills

Experience working for an eye center or ophthalmic practice a plus


Strong experience scheduling appointments

Experience verifying insurance

Registering patients

Strong documentation skills

Ability to troubleshoot phone calls and escalate as needed

Documenting and updating patient information in EMR

DUTIES:

The duties of the Medical Call Center Rep include but are not limited to the following:


Answer phone calls

Schedule appointments

Provide customer service support

Verify insurance

Register patients

Document patient interactions in company database system

Troubleshoot phone calls

Document and update patient information in EMR

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.
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