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CRM Developer

22nd Century Technologies, Inc.
United States, Virginia, Alexandria
2034 Eisenhower Avenue (Show on map)
Nov 20, 2024

Job Title: CRM Developer

Location with zip code: Alexandria, VA (Hybrid 3 days onsite)

Duration: FTE

Clearance Required: Active DoD Secret Clearance or above

Certification Required: Active CompTIA Security+

Required Experience:



  • Minimum of 5 years of MS Dynamics Administration experience.
  • Minimum Secret Security Clearance, CompTIA Security+ certification, and MS Dynamics Fundamentals certification.
  • Proficient knowledge of Microsoft Dynamics' workflow, including building, scheduling, and troubleshooting workflows.
  • Demonstrated proficiency in Microsoft Dynamics CRM technology including Customization & Configuration, Entities, Form Creation, Plug-ins, JavaScript, FetchXML, etc.
  • Understanding of the functional capabilities and limitations for out-of-the box functionality as well as custom code
  • Strong background in the planning, designing, installing, configuring, and customizing of relational data modeling of Dynamics CRM solutions that are innovative, while observing best practices in regards to supported extensions of the platform.
  • Proficient knowledge of MS dynamic security model, including roles, teams, and field level security
  • Experience in SQL Server and relational databases.
  • Experience with XRM Toolbox and SSIS.
  • Organizational skills to handle several projects simultaneously to accommodate shifting priorities and meet deadlines.
  • Effective written and verbal communication skills.
  • Demonstrated ability to work effectively and collaboratively with others.
  • Exhibits a high degree of professionalism, is deadline driven and results oriented.


Role & Responsibilities

System Configurations and Customizations:



  • Responsible for the customization and configuration of CRM Advance through the creation or modifications of Dynamics forms, views, business rules, entities, fields and relationships.
  • Responsible for the solution management of each platform environment, and the development of best practices and procedures related to system administration.
  • Responsible for performing data migration activities.
  • Collaborate with a diverse group of business partners and team members on business requirements and solutioning.
  • Communicate project status and deliverables with managers and clients.
  • Assist with the configuration and implementation of third-party systems.


Workflow and Data Pipeline Maintenance:



  • Responsible for implementing and scheduling new dynamics workflows to create system and organization efficiencies.
  • Assist pushing or pulling data from CRM Advance to third-party systems.
  • Assist in the creation of tables and views in the cloud data warehouse that is sourced from the SQL Server dynamics repository.


Production Support:



  • Responsible for the daily cross-functional operational readiness of CRM Advance platform.
  • Analysis of load, log aggregation, reporting, systems performance analysis and monitoring.
  • Follow change control and deployment of changes to production environments, documenting system configuration changes.
  • Provide support for production issues both during and outside of business hours.

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