Travel and Expense (T&E) and Business Support Analyst

Description

• Administer the Program and ensure compliance with company policies and procedures.
• Audit employee expenses for accuracy, completeness, and adherence to policy.
• Evaluate the Program to develop and execute a plan for risk mitigation.
• Provide training and support to users.
• Support integration of new user groups.
• Monitor and analyze data to identify trends, cost-saving opportunities, policy improvements, and gaps in compliance/system usage.
• Recommend updates to the system functionality for improved reporting, user experience, and reduced risk.
• Consult with service providers and internal stakeholders to resolve issues and support projects.
• Maintain and complete routine updates based on company configuration requirements.
• Understand and respond to system changes - develop recommendations for enhancements and provide input for communicating updates to key users.
• Develop and maintain existing training and informational resources using SharePoint and other Microsoft Office tools.
• Troubleshoot issues, formulate recommendations, and enlist the appropriate parties to drive resolution.
• Utilize analytical skills to further develop data collection and reporting.

• Assist with the collection, analysis, and reporting of financial and operational data to support Central Service Center Principal Analyst.
• Collaborate with internal stakeholders and support the development and design of reporting.
• Support AP and CSC functions and tasks, as assigned.

• Strong understanding of business analytics principles and reporting.
• Proficiency in Microsoft Office, particularly Excel, certification is preferred.
• Experience with analytics software (e.g., Tableau, Power BI, SQL).
• Experience working with SAP, or similar, Enterprise Resource Planning (ERP) system is preferred.
• Experience with travel and expense management systems (e.g., Navan, Concur) or other fintech systems is preferred.
• Proficiency in SharePoint design and maintenance is preferred.
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Exhibits willingness to learn and adapt to a fast-paced environment and proactively jumps in to assist team when needed.
• Must be a self-starter and goal oriented.
• Ability to collaborate effectively with customers, peers, and all levels of management, with the appropriate level of discretion.
• Continuous process improvement mindset.

• Bachelor's degree in Business Analytics, Finance, Accounting, or a related field and 2+ years of experience in business analytics, finance, or a related role
  OR
• Equivalent experience.

• Corporate office environment or home office with frequent use of phone and PC
• New Employee training is held in the office. WFH is offered after training is complete.

• Comprehensive Medical, Dental, and Vision Insurance
• Free Life and Disability Insurance
• Health and Dependent Care Flexible Spending Accounts
• 401k with 3% company match and annual employer discretionary contribution
• Paid vacation, holidays, and sick time
• Employee Assistance Program
• Access to thousands of free online courses
• Discounts on cell phones, movie tickets, gym memberships, and more!
• Education Assistance (both college degrees and professional certifications)
• Referral Program with cash bonus
• Access to on-demand pay
• Paid parental leave