Administrative Analyst

University of Arkansas
United States, Arkansas, Monticello
346 University Drive (Show on map)
Jan 12, 2025
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: Type of Position:Clerical Workstudy Position: No Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas at Monticello UAM, one of twenty campuses of the University of Arkansas System, is located in southeastern Arkansas in the beautiful timberlands, rich in outdoor recreation activities, and approximately 100 miles south of Little Rock. UAM is a comprehensive, residential and commuter, undergraduate institution also offering selected master's degree programs. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. If you have a disability and need assistance with the hiring process please submit a request via the OEOC website: Applicants are required to submit a request for each position to which they have applied. For general application assistance or if you have questions about a job posting, please contact Human Resources at 870-460-1422. Department:Information Technology Department's Website: Summary of Job Duties:This position is for a front-line information technology professional who handles calls in the information technology department. This team member oversees student workers in the IT department who assist with calls. The position helps end-users with various issues, including accessing their email, setting up MFA, or assisting a student in viewing their schedule in the system; all front-facing IT-related processes can come in on a call and need assistance with or sent to appropriate IT staff to assist further. They direct users on campus to the IT work order system when required and enter tickets as necessary. They manage IT purchasing, track invoices, and monitor budget balances and contract renewals. This position reports directly to the CIO and performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain harmonious working relationships with others. Qualifications: The formal education equivalent of a bachelor's degree in information technology, general business, or a related field is preferred. Excellent customer relationship skills Strong problem-solving skills, analytical abilities, and attention to detail Must be highly skilled and proficient with the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook) Knowledge of Workday is a plus Excellent communication skills (both written and verbal) Ability to be resourceful and will attempt to solve problems with minimal direct supervision Additional Information: This is an excellent opportunity for a new IT graduate or someone looking for work experience in the IT field while finishing a degree. Salary Information: $29,251 Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Anissa Ross Chief Information Officer ross@uamont.edu All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Manipulate items with fingers, including keyboarding, Sitting, Talking Frequent Physical Activity:Manipulate items with fingers, including keyboarding Occasional Physical Activity:N/A Benefits Eligible:Yes