Account Manager (Sales Operations)

What You Will Do:

We are seeking a Sales Operations Specialist. This is an excellent opportunity for an energetic, highly motivated, organized self-starter who takes a proactive approach to serving Customers. You will provide effective and responsive support for Astronautics in purchase order management, production delivery, repair service management, and customer service/support activities.

This hybrid on-site position is located at our Headquarters in Oak Creek, WI. You will report directly to our Manager - Sales Operations.

How You Will Do It:

• Operate as the point of contact for all matters specific to your assigned customer.
• Develop and maintain strong relationships with customers to provide timely and effective solutions.
• Ensure the timely and successful delivery of responses according to customer needs and objectives.
• Administer commercial production, repair, and spare terms and conditions.
• Perform accurate recordkeeping and entry management, as well as monitor information from various databases, including our internal ERP system (IFS).
• Support other Astronautics departments, such as repairs, operations, programs, finance, and engineering.

What We Look For:

Required

• Bachelor's degree from an accredited university or equivalent work experience in Sales, Customer Account Management, or Customer Support.
• Minimum 2 years of experience in Customer Support, Customer Service, Sales Support, or Account Management.
• Experience with an ERP system.
• Excellent interpersonal, verbal, and written communication skills.
• Effective time management, organizational skills, and the ability to balance multiple priorities.
• Ability to exercise independent judgment consistent with department guidelines.
• Strong analytical skills and attention to detail.

Desired

• Customer Service experience working in an engineering or manufacturing environment.

Who We Are

Join a team that designs computers, displays, and electronic systems for aircraft of the future! At Astronautics Corporation of America (Astronautics), you will be part of a creative group of professionals who work on the cutting-edge of technology. We offer competitive pay, excellent benefits and the opportunity for professional growth in a friendly environment.

Astronautics, headquartered in Oak Creek, Wisconsin, is a global leader in the design, development and manufacture of secure avionics equipment and systems for the commercial and military aerospace industry. Key product areas include electronic primary flight and engine displays, connected aircraft and cyber solutions, electronic flight bags, and certified servers for airborne applications. Services include avionics system integration and custom software for critical applications. Since its founding in 1959, Astronautics has been providing trusted, reliable, and tailored solutions to help customers achieve mission success. Astronautics is the parent company of Kearfott Corporation, headquartered in Pine Brook, New Jersey.

We are proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.