Controls Operations Analyst

Job Title: Controls Operations Analyst

Division: BSS - UCO

Reports To: As per Beazley's organisation chart

About the team: The Control Operations team is responsible for monitoring key Underwriting and Claims' controls on behalf of the business, report findings and support stakeholders in driving effective control environment using the insight generated through monitoring. The team partners with the Underwriting trading teams, Group Claims Team as well as Operations and Shared service team within Beazley Shared Services.

Key Relationships: Underwriting and Claims Operations (UCO)Management and staff, Internal Audit, Risk Management and Compliance

Job Summary: The purpose of the role is to drive effective control monitoring, always focusing on the "so what" and use the insights to drive improvements in Beazley's control environment. The role requires the job holder to effectively partner with the business and proactively support our stakeholders by providing them overarching themes and trends on the controls operating in their areas, identify gaps/risks and collaborate with the stakeholders to agree on actions to mitigate them.

Key Responsibilities:

• Performs review of policies and claims for compliance to established protocol.
• Perform assigned control monitoring and reporting tasks, at direction of the Manager, Controls Operations.
• Build effective working relationships within the team, UCO management and other key contacts.
• Perform all tasks in accordance with documented procedures and comply with established standards for timeliness, quality, professionalism and accuracy.
• Manage daily tasks to ensure business needs are consistently met.
• Prepare reports and presentations to communicate performance results, metrics, initiatives and recommendations.
• Monitor team's mailbox and ensure emails are acted in timely fashion
• Ensure procedure documentation for assigned tasks are kept up to date and reviewed annually
• Participate in cross training within the team as per the business needs

Personal Specification:

Skills & Abilities

• Ability to apply standards to specific underwriting/claims monitoring, understand principles involved and practicalities in complying with these;
• Strong focus on accuracy, attention to detail; diligent in maintaining records and documenting decisions taken
• Ability to communicate effectively
• Strong presentation skills
• Ability to work to tight deadlines and prioritise multiple tasks
• Strong administration and organisational skills
• Strong time management and prioritization skills
• Strong computer skills including working knowledge of MS office

Knowledge & Experience

• Experience in Financial Services, preferably within the insurance sector
• Experience in risk management, compliance or audit role a plus

Aptitude & Disposition

• Task-focused, self-motivated and flexible
• Consistently professional approach; able to successfully interact with managers and support personnel
• Positive, enthusiastic and service-oriented

General

It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct.
• Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

This document is subject to review after consultation with your manager.

The rewards:

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related annual bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year.
• Up to $700 reimbursement towards home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeing
• The opportunity to save for, and purchase, shares of Beazley stock
• Six months fully paid parental leave, regardless of how you come to parenthood
• Company paid sabbatical up to 12 weeks after 10 years of continued service
• Support with exam/study leave and fees for relevant qualifications related to furthering education
• Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
• Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $70,000 - $77,000 per year plus discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role.