Deployment Engineer, Enterprise Justice

Plano, Texas

0-5%

• Performs onsite or remote installation services for new and existing clients in accordance with the service work order.
• Installs and configures applications which run on a variety of server operating systems such as Microsoft Windows.
• Reviews and modifies AWS virtual infrastructure such as application load balancers and target groups.
• Configures, backup and restores of Microsoft SQL Server databases.
• Installs and configures web servers and deploy web products to clients.
• Installs, configures and tests all components to the expected revisions and performance standards.
• Provides technical training to clients regarding software installation and environment provisioning procedures as needed.
• Consults with other departments during various phases of sales and implementation processes to ensure that the correct hardware and 3rd party software are ordered and delivered during the correct phase.
• Documents results of service work performed for use by internal staff.
• Documents installation procedures for internal staff.
• Position may require either travel to client sites or off-hours coverage based on customer demand.
• Additional weekend, travel, expertise, and after-hours compensation plans may be available
• Performs other duties as assigned.

• Bachelor's degree in computer science, MIS, or comparable work experience.
• Experience working in public cloud environments (AWS and Azure)
• Experience administering and installing applications and services on Windows servers.
• Experience installing, configuring, and backup/restore procedures of the Microsoft SQL Server database engine.
• Working knowledge of server hardware and network configurations.
• Basic knowledge of web server technology (IIS), .NET framework, and SSL security.
• Excellent client and internal communication skills maintaining a courteous, positive, and highly professional attitude.
• Ability to prioritize and complete multiple tasks in a fast-paced, technical environment, working independently and in a team environment.
• Strong analytical and problem solving skills to work through technical issues, both independently and with customers.
• Demonstrate effective communication skills with a wide range of clients, both internal and external, from technical to non-technical and from management to clerical. Focus on providing accurate answers in a professional manner.
• Travel to client sites and weekend work may be required

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.