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Inside Sales Representative

MRA-The Management Association
$52,000-$65,000
United States, Wisconsin, Milwaukee
Jan 17, 2025
Company: Associated Bag

Title: Inside Sales Representative

About: Associated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, and a complete benefits package that includes great work/life balance with flexible scheduling and a generous time off policy. Business success is all about meeting your customer's needs. When we treat our co-workers like customers, the actual customers receive even better service. Open and honest communication is the key, and a workplace administered with consistency and fairness promotes enthusiasm, teamwork, and pride for all.

Position Summary: The Inside Sales Representative is responsible for proactively contacting decision-maker(s) on a regular schedule, using promotional material and sales techniques to enhance customer awareness of capabilities for both stock and custom items; quotes and negotiating special pricing, delivery and payment terms, freight considerations, etc.; develops a thorough understanding of customer's business and stays educated and informed through news articles, customer websites, and industry information to identify key events that may warrant action; manages customer contacts with CRM program.

Responsibilities:

  • Proactively contact decision-makers within companies on a regular schedule to:

    • Introduce and promote stock and custom items
    • Suggest special delivery, stocking, or pricing option
    • Offer additional services such as flex pay warehousing, special packaging, custom, and direct shipments


  • Manage customer contacts within the CRM program
  • Quote and negotiate both stock and custom items, including:

    • Special pricing
    • Delivery/payment terms
    • Freight considerations


  • Utilize appropriate promotional materials and sales techniques to enhance customer awareness of capabilities for stock and custom items


Qualifications:

  • High school diploma or equivalent; post-high school education preferred\
  • 3 years of experience in sales or customer service
  • Ability to read and interpret technical drawings and agreements
  • Strong writing and business correspondence skills
  • Effective presentation and communication skills for interacting with customers and colleagues
  • Basic math skills, including calculating discounts and gross margins

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