Receptionist

This position covers the front desk and reception area and provides various clerical and administrative functions supporting the day-to-day activities in Kent, WA.

Work Schedule: Monday through Friday - 8 am - 5 pm

Company Perks & Benefits
* Pay range $22.00 - $23.00 per hour, Depending on Experience.
* $500 Signing Bonus (Paid at 60 days of employment)
* $500 retention bonuses paid at 6-month and 12-month marks of employment
* Up to 128 hours of Paid Time Off Annually to start (16 days)
* 9 Paid Holidays
* Medical, Dental, and Vision Benefits
* 401(k) with Employer match

Essential Duties & Responsibilities include but are not limited to:

• Greet and assist all visitors (both internal and external) in a courteous and professional manner.
• Answer all telephone calls and process these calls or direct them to the appropriate party.
• Take sales orders (both internal and external) and enter these orders into the order processing system.
• Produce invoices, credits, and other documents related to customer orders.
• Vet all requests submitted for product returns from the trade to verify that WSLCB compliance regulations are maintained.
• Assist in successfully resolving customer and sales rep order processing issues (both internal and external).
• Perform basic reporting functions.
• Interact daily with employees and management from multiple departments.
• Contact vendors via phone or email to schedule dock appointments for upcoming order deliveries.
• Process, scan, and/or file completed shipping and receiving documents, physical invoices, and proof of delivery documents.
• Manage all incoming and outgoing mail.

Job Requirements

• High school diploma or General Education Degree (GED) preferred; related experience or training in customer service; or equivalent combination of education and experience.
• Beverage distribution support experience is a plus.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams, etc.).
• Ability to multi-task
• Excellent communication skills, both written and verbal.
• Must be detail-oriented, with problem-solving ability, and strong organization skills.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. This position continually requires demonstrated poise, tact, and diplomacy.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, and use hands and fingers to operate a keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

• This is an onsite in-person job and will be performed at the NW Beverages facility in Kent, WA.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this job.
• The noise level in the work environment is usually moderate.

Notice: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
NW Beverages offers competitive wages, medical and dental benefits, 401k plan, and much more! Background/Drug Screen. EOE