Pathway of Hope Regional Coordinator

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Starting Pay: $50,000.00

Job Objective:

The Pathway of Hope Regional Coordinator provides implementation and oversight of the Pathway of Hope initiative in assigned Corps and service sites. The coordinator ensures consistency across locations regarding staff training, collection and entry of data, development of best practices and reporting on outcomes as well as the quality of services delivery across the division.

What You Will Do:

Oversight of Pathway of Hope delivery at Corps and Service Sites

• Provide administrative oversite for assigned Corps and service sites in the implementation of the Pathway of Hope Program
• Provide direct case management consultation and technical assistance to case managers, case workers, care coordinators, and interns as assigned
• Coordinate and facilitate regular onsite and/or virtual meetings with case workers, case managers, care coordinators, and interns as directed by Divisional Social Services Director
• Meet with Corps and service site staff to offer support, information, and resources regarding community needs, opportunities, programmatic requirements (includes intakes and processes, intervention strategies, and collection of data to meet program reporting requirements)
• Assist in recruiting, and interviewing of new employees directly involved in providing Emergency Assistance and Pathway of Hope as requested by Corps officers, Program Directors, and Divisional Social Services Director
• Attend interagency meetings and participate in local collaboration as requested by caseworkers, case managers, care coordinators, Corps officers, Program Directors, and Divisional Social Services Director
• Assist with special and seasonal events as requested, with the objective of identifying potential participants of the Pathway of Hope Program

Implementation

• Ensure quality of development and implementation with case workers, case managers and Corps officers and program Directors
• Ensure consistency in program requirements by participating in regional and local calls with the Pathway of Hope Project Manager with Territorial Headquarters Social Services Department and other Regional Pathway of Hope Regional Coordinators throughout the Central Territory
• Ensure relevance and consistency of Pathway of Hope Program by collaborating with the Territorial Project Manager and Divisional Social Services Director with development of policies and procedures, goals, and objectives with outcome-based measures
• Ensure relevance of Pathway of Hope Program approach with Development and Finance Departments by remaining current on program funding resources, public and private, and support fundraising efforts as requested

Program Evaluation and Outcome Management

• Ensure the accuracy of data entry into Service Point Database (SIMS) by reviewing entries on regular schedule
• Oversee annual evaluation and outcome measurements for cluster of Corps and service sites to complete summary/review report for Territorial Project Manager and Divisional Social Services Director
• Support bridging platforms of data collection into SIMS from external data platforms
• Report implementation challenges to the Territorial Project Manager and Divisional Social Services Director with recommendations for improvements
• Perform quality assurance to ensure consistency of program data
• Assist Divisional Social Services Director with the development of the annual divisional Pathway of Hope Plan as requested
• Serve on committees related to case management, emergency assistance and crisis intervention, and building sufficiency as requested
• Prepare reports regarding implementation and continuation of services across assigned clusters as requested by the Territorial Project Manager and/or Divisional Social Services Director

Training

• Plan and facilitate Pathway of Hope training as Corps implement and provide continuing services with the Pathway of Hope Program with new staff and Corps officers, Directors, and support staff
• Plan, conduct and/or participate in Pathway of Hope workshops and training events at the local, divisional, or territorial level as requested
• Promote continuing education and training for staff to include the spiritual and ministry component for social service programs
• Provide supervision for interns as requested

• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Master's degree in social work or related field from an accredited college or university

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Minimum of two years' experience in comparable social service programs utilizing a strengths-based and client center approach

Certifications: LSW, LCSW preferred; must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe from Harm training within the first 90 days of employment; must complete Case Worker Certification Program within 30 days of employment; must complete Pathway of Hope Regional Training in data collection and entry with SIMS, Fund Manager, and TSAMM.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
• Ability to work with people of diverse backgrounds, sensitivity to diversity
• Ability to teach adults, excellent oral and written communication skills

Supervisory Responsibility: None

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling, and pushing of materials up to 25 pounds
• May require bending, squatting, walking.
• May require standing for extended

Travel: Position requires extensive travel throughout the division with occasional overnight travel for training required

Working Conditions: Work is performed in typical office settings with regular travel by automobile; position may require evenings and weekend work

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.