Maintenance Scheduler
 JLL | |
 United States, California, Thousand Oaks | |
 Jan 18, 2025 | |
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What this job involves - The Maintenance Scheduler will be responsible for scheduling work orders across multiple maintenance crews of 40+ technicians, owning and managing a master calendar, and will also be responsible for working in the CMMS system to add and remove assets as they are (de)commissioned and open/close work orders as needed. Work Order Scheduling experience is a must-have; CMMS experience is highly desirable but can be taught to the right person.
What is the day to day? Oversees the work coordination and scheduling function for multiple self-directed work teams. Manage weekly scheduling meeting with IFM and client to address priorities and schedule requests. Provide logistical coordination with other stakeholders (i.e. stock support, janitorial, grounds, purchasing, customers, security, and predictive maintenance) Maintain high computer skills necessary to access CMMS work order system, update equipment history, and access parts/material inventory management system Schedule work with production departments, print when needed/ and or have ready to execute in Mobile application, appropriate work orders when scheduled, track and report on the completion of work. Provides department reports and support audits both internal and client run Coordinate proper safety permitting and provides control of shutdowns, startups, and building services in support of building projects. Communicate clearly, understand and acknowledge verbal instructions, and be able to read and interpret work from drawings, written work orders, sketches, blueprints, and technical manuals. Able to schedule crews with understanding of duration times, multi craft efforts, and schedule breaker effects on weekly schedules through manpower availability forecasting. Manage extension requests and upload approvals as required. Present performance data to maintenance teams regularly. Work with RCM engineer, leads on PM optimization and review of associate tasks. Develop and maintain standard workflow process and provide a (1) month look-ahead Preventive Maintenance (PM) schedule to the team weekly. CMMS liaison for site; serve as a liaison for problem solving and escalation. Work with Global Team and Technician on a continuing basis until resolution. Monitor monthly KPI Metrics; gather work order history, notes, logs to determine progress of open records; present material to core team on a weekly basis. Provide Hard Services monthly KPI/SLA to Facility Coordinator for monthly SLA presentation with client. Coordinate work flow to meet site KPIs Manage work orders in CMMS; ensure proper creation, planning, scheduling, update and closure of work orders Audit support; run historical data, pull hard copies of work orders. Perform other job-related duties and special projects as requested. Desired experience and technical skills - Required Associate degree or combined technical training /relevant experience 5+ years scheduling work teams with CMMS systems Excellent written and oral communication skills. Proficiency in various computer programs such as CMMS (Maximo), MS Word, Access, Excel, Project, Outlook, etc. Able to work in a customer service environment interacting with the client. Able to stay on task and work independently with minimal direction and supervision. Interface - ability to effectively deal with customer/consumer complaints and must possess strong conflict resolution skills. Preferred Prior experience working in a Bio Pharma facility | |