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Facilitator, KEYS Program (grant funded)

Harrisburg Area Community College
$ 38,070 - $47,588
United States, Pennsylvania, Harrisburg
1 HACC Dr (Show on map)
Jan 20, 2025

Two positions; Lancaster Campus & York Campus

Job Summary: The KEYS Program Facilitator provides encouragement and support necessary to empower KEYS students to complete their course of study at the community college and eventually find self-sustaining employment. This is accomplished by intensive academic monitoring, working with student's County Assistance Offices and the KEYS grant to insure compliance so that these TANF and SNAP recipients continue to receive their cash benefits and other benefits.

Minimum Qualifications:

Bachelor's Degree and 3 years experience, or a combination of experience and education sufficient to successfully perform the essential duties of the job.

Licensing Requirements: Required to be compliant with PA Child Protective Service Laws. For additional information, please visit https://hacc.edu/HumanResources/NewHire/index.cfm

Valid driver's license.

Hiring Range: $ 38,070 - $47,588

Preferred Qualifications:

- Previous experience with the KEYS program
- Previous experience working with the County Assistance Office
- Case management experienced preferred

Job Specific Task List:



  • Work closely with each TANF (Temporary Assistance for Needy Families) or SNAP (Supplemental Nutrition Assistance Program) student to ensure continued participation/retention at community college and guide students to overcome barriers; communicate with the student's CAO (County Assistance Office) caseworker regarding supportive service needs such as childcare and transportation; refer students for appropriate college and community support and services as needed. - (Essential)
  • Ensure students are enrolled in appropriate programs; help student develop a career-specific education plan with appropriate services and additional hours of participation (required activities) to supplement hours of classroom/study time during semesters, semester breaks and summer sessions in order to maintain their DPW (Department of Public Welfare) requirements and complete their education; perform intense monitoring of student's academic progress. - (Essential)
  • Accurately and on time provide the DPW with essential information in order to evaluate program and student's success through reports, audits, file maintenance, data entry into the Commonwealth of Pennsylvania Workforce Development system including case notes, weekly participant required hours, etc; create special events, workshops, incentive programs to motivate and enrich students. - (Essential)
  • Communicate and collaborate with community college, HACC KEYS staff, and specific CAO staff; build relationships with community agencies who work with TANF recipients to serve students better, recruit new students by supplying information and marketing materials to agencies and college and giving presentations. - (Essential)
  • Maintain accurate, organized, completed, and detailed records; oversee and maintain confidential files and paperwork related to personal information from the CAO, financial aid, enrollment, applications, counseling and all other student information; required to complete HIPPA training and obtain certification. - (Essential)
  • Ensure consistency and compliance with grant, CAO and college regulations and guidelines throughout daily interactions with students; have complete knowledge of all updated regulations and processes needed to fulfill duties. - (Essential)
  • Perform other duties as assigned. - (Standard)
  • Student programming to foster an inclusive and welcoming environment. - (Essential)


Job Type: Full Time 12 Month

If part time, hours per week: N/A

About Us: www.hacc.edu

Our Purpose: Learning for all; learning for life.

Our Diversity Statement: As an institution of higher education, HACC recognizes its responsibility to maintain an environment that affirms the diversity of people and ideas.

HACC embraces, supports, and actively pursues a policy of inclusiveness that reflects and appreciates the diversity of the community it serves and the world in which we live.

The Board of Trustees and the President lead HACC's commitment to open access to education, diversity, cultural sensitivity, and equal opportunity in employment. This commitment serves to promote a college-wide environment of collegiality, inclusiveness, respect, and cultural competence.

Our Core Values: A Circle of Caring


Caring by Creating Our Future Together

  • We work together to shape and build our preferred future.
  • We encourage and celebrate creativity and innovation.
  • We set high goals and strive to achieve them.
  • We strive to provide exceptional service to all who help shape our future.


Caring for Each Other

  • We are gateways to student success and opportunity.
  • We promote respect, collegiality, diversity and equity-mindedness in all we say and do.
  • We nurture awareness and cultural sensitivity to create a climate of trust.
  • >We are growth-minded, believing that each of us is capable of learning, developing and growing to support our mission.


Caring by Doing What is Right

  • We are honest and hold each other and ourselves to the highest ethical standards.
  • We provide the most accurate information available in all communications.
  • We are transparent about our decisions as individuals and teams.
  • We embrace broad engagement in the shared governance process.


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