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Manager, Accounting Operations - Collections

WellSky
parental leave, paid time off, paid holidays, 401(k)
United States, Kansas, Overland Park
11300 Switzer Road (Show on map)
Jan 20, 2025

The Manager, Accounting Operations - Collections is responsible for maximizing WellSky's value through cash flow optimization via the prompt collection of clients' accounts receivable. The scope of this job includes managing a team of collections professionals, identifying process improvements, and implementing best practices and operational initiatives.

This position is based at WellSky's World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

  • Serve as primary expert for the status of accounts receivable and collections related targets and metrics by ensuring accounts with AR issues are surfaced to leadership in an efficient and timely manner and related account data is reconciled.
  • Manage large amounts of client data and maintain collections cycle for all past due balances.
  • Build and refine collections processes to maximize team resources to reduce churn related to delinquent billing.
  • Lead the collections staff in the handling of client accounts receivable to ensure that the optimal DSO levels are realized based on given credit terms.
  • Manage relationships and communication with third-party collections agencies, as necessary.
  • Provide guidance and recommendations to the team when considering amounts to be written off, and work with appropriate departments to obtain approval and maximize cash flow.
  • Provide month-end reports of key performance indicators of collections staff and prepare month-end closing materials and variance analysis on balances.
  • Perform other job duties as assigned.

Required Qualifications:

  • Bachelor's degree or equivalent experience
  • At least 4-6 years of relevant experience
  • At least 0-1 years of management experience

Job Expectations:

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time

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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

  • Excellent medical, dental, and vision benefits
  • Mental health benefits through TelaDoc
  • Prescription drug coverage
  • Generous paid time off, plus 13 paid holidays
  • Paid parental leave
  • 100% vested 401(K) retirement plans
  • Educational assistance up to $2500 per year
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