Volunteer Services Manager

The Salvation Army Midland Divisional Headquarters located in St. Louis, Missouri, is looking for a Volunteer Services Manager. The primary role of the Volunteer Services Manager is to increase volunteerism and assist Army units throughout the division in developing meaningful and effective relationships with our volunteer base.

This is a full-time exempt position, 40 hours per week, pay is depending on experience.

We are located at 1130 Hampton Ave, St. Louis, Missouri 63139

Essential Functions

1. Develop and implement volunteer recruitment and management policies and procedures.
2. Establish annual goals and objectives for the volunteer services program.
3. Provide information, training, and support to Corps officers, staff, and Service Extension Unit personnel to identify volunteer needs, announce opportunities, and produce volunteer job descriptions.
4. Manage volunteer intake and ensure that all candidates complete an application, an in-person interview, and are placed in a role that aligns with their skills and interests.
5. Manage a year-round strategy for recruiting groups of volunteers from corporations and community groups.
6. Meet or exceed established Bell Ringing Campaign volunteer hours and goals.

Full Job description available upon interview.

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Minimum Qualifications

Bachelor's degree in management, business, marketing/public relations or related area and four (4) years related work experience with one-year supervisory experience. Will consider a combination of education and experience. Previous supervisory or volunteer management experience is required. Must possess or obtain within this first year of employment a Certification in Volunteer Administration. Multi-site organization experience is a plus. Must be professional, personable and work well with people. Must have excellent written and oral communication skills. Requires valid driver's licenses, pass TSA MVR check and reliable transportation. Must have working knowledge and skill in computer software applications including word processing, spreadsheets and email. Experience with customer relationship management (CRM) software is a plus. Must be a team player, self-starter, able to handle several projects at the same time and perform well with minimum supervision. Must demonstrate ability to think independently and exercise sound judgment. Ability to work under pressure and deadlines especially during the Red Kettle Campaign. Able to work additional hours (potentially evening or weekend hours) as needed (i.e. during the Red Kettle Campaign).

Physical and Working Conditions

Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc., and off-site meeting with volunteer potentials and while on assignment. Work will be indoors in a temperature-controlled environment, as well as outdoors throughout the year.

Employee Status

Full-Time: Normal work hours will be determined with supervisor.

Realizing The Salvation Army is a part of the Christian church, employees are expected to conduct themselves in a professional manner and project a positive image to others. This includes appearance as well as verbal communications and other behaviors.