Mt Ida Campus Business Manager

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Mt Ida Campus Business Manager manages operational activities of the campus including budget management, space rentals, HR and other business operations. Maintains a confidential relationship with the Mt Ida Director of Business Operations on sensitive campus policy, budgetary and personnel matters. Represents the Mt Ida Director of Business Operations, where appropriate, on committees, task forces, and other administrative groups.

Essential Functions

• Develops, negotiates, and implements rental strategies, both internal and external. Develops contracts for the rental and facilities space including residential accommodations. Coordinates, develops, and executes successful strategies for all segments of facility use and leases. Develops booking policies and procedures and manages rate increases/decreases.
• Assists with managing business operations including accounts receivables and payables via BuyWays and other UMass systems. Assists in HR onboarding and payroll. Directs related personnel and services to ensure all tasks are accomplished and completed. Responsible for continuous improvement of business and administrative practices and processes with automation and procedural enhancements.
• Works with the Mt Ida Director of Business Operations to create business workflow system solutions for campus operations. Analyzes operational data to be used for decision making.
• Coordinate key personnel in the absence of the Director when necessary.
• Manages relationships with vendors and clients, ensuring prompt communication and attention to issues. Develops strong partnerships that benefit the Campus and the University.
• Provides confidential support to the Mt Ida Director of Business Operations on personnel and financial matters. Assists in developing policies and procedures for campus operations.
• Operates as a generalist to find and solve operational problems and find solutions to improve the campus.
• Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
• Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.

Other Functions

Perform related duties as assigned or required to meet department, campus, executive area, and university goals and objectives.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor's degree and 4 years' experience in event management, preferably in higher education.
• Excellent customer service skills and relationship management.
• Ability to manage in a complex environment.
• Excellent organizational skills with attention to detail.
• Ability to be a system-oriented thinker.
• Proven communication skills - written and verbal.
• Skilled collaborator and team player.

Physical Demands/Working Conditions

Typical Office Environment.

Additional Details

This position receives supervision from the Mt Ida Director of Business Operations.

Work Schedule

Monday through Friday, 8:30 - 5:00 PM.

Salary Information

Level 28

Exempt Hiring Ranges

Special Instructions to Applicants

Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.