Data Center Technician L2

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

As a Data Center Technician 2,you will be working alongside Data Center Operations Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling. Expansion of basic knowledge and experience working with computers and related knowledge is expected.

* In-depth usage of command-line tools and techniques, both Linux and client-specific
* Provide first-level triage and support debugging of issues discovered on IT hardware
* Professional communication in emails, tasks, and meetings
* High and low-level task management, working with partner teams to support IT service health and capacity
* Maintain the IT server repair queue and execute repairs on servers and related hardware
* Supervise and execute custom builds and reworks of servers and racks
* Validate repair documentation for IT hardware and configurations
* Support on-site vendor visits by escorting and assistance with internal tools
* Other tasks as required to support IT service on a local basis

* 1-3 years experience with Linux system administration, network administration
* Basic understanding of PC / server hardware
* Proficiency in the Linux command line with common UNIX tools
* Driven, self-motivated work ethic
* Eagerness to learn new technologies and adapt to constant change
* Focused, detail-oriented, able to manage and analyze technical data from multiple sources
* Ability to dynamically switch between people-oriented and technically-oriented mindsets
* Excellent written and verbal communication skills
* Able to safely lift and move a minimum of fifty (50) pounds

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Estimated Pay Range: $24.44 - $25.05 USD

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.