Customer Service Representative

Advantage xPO
$26.03-$26.03
tuition reimbursement, 401(k)
United States, D.C., Washington
Jan 24, 2025
Start a new career with a growing, award-winning Fortune 500 company located in Washington, DC, DC. Partner with Advantage xPO and work with one of our premier clients. Join the team as a Customer Service Representative and get ready to embark on an exceptional career journey with us, where you'll find unparalleled opportunities for professional growth, extensive benefits, and a dedicated team that supports and inspires you every step of the way. Pay: $26.03/hr. Schedule: Monday - Friday, 9am - 5pm Customer Service Representative essential tasks: Respond to facility and logistics service requests from customers via phone, fax, email, and in person Input service requests in the Facilities Integration Tool (FIT) system and create minor reports Ensure that accurate and quality data is being entered into the system to include verification if required Dispatch service call requests to various shops Make follow up calls on all urgent service requests Immediately notify the on duty, Duty Supervisor and the appropriate shop lead on all urgent matters Respond to parking requests received via phone, email and in person Generate parking requests after ensuring requestor has been approved Respond to conference room reservation requests Qualifications: Must have an active Top Secret Clearance to be considered Good customer service skills Must have strong oral, communication and interpersonal skills and possess computer skills with a proficiency in Microsoft Outlook Ability to multi-task and follow instructions Possess basic typing skills Be adaptable as needed This is a direct hire position with benefits offered by our client including 401k with match, tuition reimbursement, PTO accrual, and more! Join forces with Advantage xPO that creates opportunities for every stage in your career. Click on "Apply Now" and we can connect you directly with the hiring managers of our client to ensure your resume is reviewed as a top priority. We look forward to connecting soon! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Advantage xPO Advantage xPO is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage xPO is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.