Senior Technical Program Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Jan 25, 2025 | |
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OverviewMicrosoft Cloud Operations and Innovation team (CO+I) is the team behind Microsoft's Cloud infrastructure and is responsible for innovating, planning designing, building and operating one of the largest datacenter fleets in the world. We support product teams by providing secure, compliant, cost-efficient and highly available global infrastructure that Microsoft's customers depend on. Our focus is on smart growth, high efficiency and trusted experience to customers and partners worldwide. To keep up with rapidly changing customer and business demands, we are looking for a Senior Technical Program Manager who can lead complex changes to our global infrastructure in partnership with business and engineering stakeholders. The candidate selected will be a self-starter who thrives in ambiguity, with attention to detail, and the ability to work in an ever-changing environment with a desire to help shape the overall business. You will lead multiple simultaneous large-scale initiatives with a balance of technical leadership and business judgement. You must be solution-oriented with an analytical mindset. You must have the ability to work with diverse stakeholder groups to develop creative engineering solutions to drive changes in our complex and rapidly growing Cloud Infrastructure. Customer empathy and relentless drive to help customers feel more confident in our cloud services are key attributes for being successful in this role.If you are looking for an impactful, high visibility role, the Senior Technical Program Manager role may be what you are looking for.
ResponsibilitiesLead delivery of strategic initiatives within across divisions, leveraging results-oriented, metrics-driven programmatic approaches.Develop and maintain a long-term program roadmap in collaboration with technical subject matter experts, mitigating risks including technology shifts, industry or market constraints, and cost/pricing pressures.Guide teams through the development of frameworks, methodologies & technical solutions that improve resiliency, availability and security of our infrastructure while enabling competitive growth.Manage dependencies across multiple work streams to identify potential risk areas through data-focused analysis and identify mitigation actions.Advance CO+I's program management capability by evaluating and improving program management capabilities and encouraging and applying best practices across the organization.Drive simplification and automation to evolve processes, services, and solutions that increase agility, efficiencies and lower costs. | |