Claim Team Manager - Property Field Inspection

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Where You'll Work:

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.

This position is located in City,State and responsible for leading a team who services these zip codes: 73004 73005 73009 73015 73017 73018 73021 73024 73029 73033 73036 73038 73041 73042 73047 73048 73053 73055 73059 73064 73067 73079 73082 73089 73090 73092 73096 73099 73491 73533 73547 73601 73620 73622 73625 73626 73627 73628 73632 73638 73639 73641 73642 73644 73645 73647 73650 73651 73654 73655 73658 73659 73660 73661 73662 73663 73664 73666 73667 73668 73669 73673 73724 73801 73832 73834 73835 73840 73841 73842 73843 73844 73848 73851 73853 73855 73857 73858 73859 73901 73931 73932 73933 73937 73938 73939 73942 73944 73945 73946 73947 73949 73950 73951 74422 74425 74426 74428 74430 74432 74437 74442 74445 74447 74450 74456 74460 74468 74501 74529 74531 74570 74801 74804 74825 74826 74827 74829 74830 74833 74839 74840 74845 74848 74849 74850 74851 74852 74854 74859 74860 74864 74867 74868 74873 74878 74880 74883 74884

Competitive candidates should reside within a commutable distance of this territory.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate the following:

• Effective written and verbal communication skills
• Demonstrated leadership behaviors
  
  • Promote and maintain a relentless focus on the customer when making decisions
  • Candidly assess our environment and tackle challenges head-on
  • Inspire and energize people to understand and achieve common goals
• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• May be required to complete Rope and Harness Safety Training
• A valid driver's license is required

Preferred:

• Bachelor's degree in a related field of equivalent work experience
• Claims operations and/or call center experience
• Prior leadership experience
• Experience with Xactimate, XactContents

Additional Details:

• Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s)

PI260754009