New

Consulting Support Specialist I

Forvis Mazars, LLP
United States, Kentucky, Louisville
Jan 29, 2025
General information Name Consulting - ProBank Education Services - Support Specialist I Posting Title Consulting Support Specialist I Ref # 2234376 Date Published Tuesday, January 14, 2025 City Louisville State Kentucky Country United States Job Category Risk Advisory Office ProBank Education Services (Forvis) Advertised Location US-KY-Louisville Working time Full Time Description & Requirements Busy office has immediate need for fast-paced individual eager to learn. Will be responsible for administrative and client support for a Louisville-based company providing on-site and web-based educational services to the financial institution industry. Candidate should have a positive, willing attitude and be able to coordinate and work well with other team members. Duties include performing administrative tasks related to seminar/webinar program scheduling, marketing efforts, database entry, client product support, and other related administrative and operational duties. How you will contribute: Perform data entry into various systems for reporting and tracking of operations Entry into Momentus registration system and learn reporting features Provide daily communications and support to the Education team Answer Education support line and monitor dedicated emails to assist clients with registrations, confirmations, receipts, program inquiries, etc Enter and process payments for registrations and fulfillment orders as well as subscription billing orders Perform other administrative and clerical tasks of Education operations, such as submitting programs and topic information for CPE approval Monitor/track registration and marketing initiatives Monitor email marketing and informational notifications Track registration counts on daily/weekly basis and schedule additional marketing based on counts and availability Enter and maintain educational program information on company's website Proofreading Assist Operations Manager and Managing Director with operational tasks as assigned. Provide support to team and business development executives Perform demonstrations of software products for clients Provide client assistance and onboarding tasks for new clients We are looking for people who have Forward Vision and: Ability to effectively prioritize and execute tasks to completion Ability to work in a team-oriented office environment Excellent written and oral communication skills Excellent listening and interpersonal skills Highly self-motivated and directed Keen attention to detail Eagerness to learn new skills and take on new responsibilities Minimum Requirements High school diploma required. Some college preferred Must be proficient with Microsoft Outlook, Word, and Excel software applications Advanced level of Excel skills (Formulas, Pivot Tables, Charts, Spreadsheets) Ability to use Adobe Acrobat is a plus Ability to use Canva is a plus #LI-LOU #LI-CH1