Manager, Therapy - Viverant Physical Therapy

The Therapy Manager will supervise and manage the day-to-day operations of the therapy department, including formulating clinical and patient care policies, protocols, and procedures. This role is also responsible for establishing and managing budgets and business/administrative systems and participating in strategic decision-making for the Therapy department. In addition to managerial responsibilities, the Therapy Manager will maintain an adjusted patient caseload.

We are hiring 3 new managers overseeing multiple locations:

• East Manager
• West Manager
• Manager, Anytime Fitness

This is a full-time role working Monday-Friday variable hours.

Viverant Physical Therapy is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

• Oversee, monitor and supervise the daily operations of the Physical Therapy departments ensuring excellent delivery of care to patients
• Effectively perform all duties expected of the profession represented (e.g. Physical or Therapist); will include an adjusted patient case load
• Communicate impactful operational concerns to direct supervisor
• Implement strategies to maximize quality and efficiency in therapy clinics
• Effectively recruit, train, develop, and retain direct reports Conduct frequent, timely, and appropriate communications with staff through meetings and one-on-one sessions; actively participate in meetings and other communications processes; share information timely, accurately and completely with others as needed.
• Coordinate department work schedules (e.g., ensure proper staffing levels, coverage for lunch, oversee breaks, timekeeping management)
• Ensure staff members receive recognition, development, coaching, and when appropriate, counseling
• Conduct annual staff performance reviews for all direct reports and indirect if appropriate
• Ensure lawful and ethical use of therapy services in assigned clinic(s)
• Evaluate and develop data driven action plans for efficient, ethical, and productive business practices that lead to patient, employee and physician satisfaction
• Work with credentialing office to ensure required licensures and credentials are validated
• Appropriately communicate and escalate employee relations issues with Senior Leader and HR (including, but not limited to performance concerns, conduct, attendance and policy violations)
• Manage patient complaints on a clinic level, leveraging Patient Advocate as necessary
• Collaborate with physicians, managers and staff across the organization
• Maintain safe environment for staff and patients
• Occasionally participate in community functions relating to outreach events throughout the year.
• Any and all other duties as assigned

Education and Experience Requirements:

• Graduate from an accredited Physical Therapy program as appropriate; Bachelor's degree required, Master's or Doctorate degree preferred
• Active Minnesota state license in Physical Therapy or in the state in which practicing
• 3 years of experience practicing Physical Therapy, experience in outpatient orthopedic setting strongly preferred
• Demonstrated leadership experience required
• Previous supervisory/management experience preferred

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more clickhere.

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations - i-Health's Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic/office setting

Notes:

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.