Vice President, Product Management, API Offerings

About us

At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

We are seeking a Vice President of Product Management, API Offerings to lead the strategy, development, and expansion of our API products that power shipping, returns, and fulfillment for large merchants, technology platforms, and ecommerce platforms. This leader will be responsible for defining and scaling our API solutions to drive adoption among enterprise customers, ensuring seamless global coverage, and expanding our reach in international markets.

Why Join Auctane?

• Be a key leader in shaping the future of payments and billing for small businesses worldwide.
• Work in a dynamic, fast-paced environment with a mission-driven team passionate about empowering small businesses.
• Opportunity to drive innovation and growth at a company expanding its global footprint.

This position is hybrid (3 days per week in office) and is located in Austin, TX.

What will you be doing?

• Develop and own the API product strategy for large merchants, technology platforms, and ecommerce platforms, ensuring Auctane's APIs become the preferred choice for label printing, returns, and fulfillment worldwide.
• Drive international expansion by ensuring API offerings support global carriers, cross-border logistics, and localized compliance needs.
• Partner with the Chief Product Officer and executive leadership to align API strategy with Auctane's broader business objectives, including increasing shipping volume, expanding into new regions, and driving platform integrations.

• Lead a team of product managers and technical product owners to build world-class shipping APIs that provide seamless label generation, tracking, and post-sale automation.
• Work closely with engineering, design, and UX teams to deliver high-quality, scalable, and secure API solutions that meet the demands of enterprise customers.
• Champion a developer-first approach, ensuring API documentation, SDKs, and sandbox environments drive adoption and ease of integration.
• Identify and drive enhancements to support multi-carrier integrations, intelligent rate shopping, and automation capabilities for large merchants.

• Engage with enterprise merchants, marketplaces, and ecommerce platforms to understand their shipping challenges and ensure our APIs provide a best-in-class experience.
• Build deep relationships with strategic partners, including global carriers, warehouse management systems (WMS), and order management systems (OMS).
• Analyze market trends, competitive offerings, and emerging technologies (AI-driven logistics, sustainability, etc.) to ensure Auctane remains at the forefront of API-based shipping solutions.

• Establish key performance indicators (KPIs) to measure API adoption, developer satisfaction, shipping volume growth, and international expansion success.
• Work with go-to-market teams to drive API awareness, developer engagement, and revenue growth through partnerships and integrations.
• Ensure regulatory compliance and security best practices are met, especially in international markets.

What are we looking for?

• 15+ years of product management experience, with at least 5 years in a leadership role focused on APIs for enterprise customers, logistics, or ecommerce platforms.
• Deep understanding of RESTful APIs, developer ecosystems, and API-first business models.
• Proven experience launching and scaling international API products, including multi-carrier and cross-border logistics solutions.
• Strong technical acumen, with the ability to collaborate closely with engineering teams on API architecture and scalability.
• Experience working with enterprise customers, marketplaces, and ecommerce platforms, understanding their shipping, fulfillment, and compliance needs.
• Excellent leadership, communication, and stakeholder management skills, with a track record of driving high-impact API product strategies.

The Tech

• Working knowledge of G-suite applications
• Slack
• Zoom

What do we offer?

• We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
• Take the reins of your time off with our Flex Time Off policy - because work-life balance should always be in your hands!
• We offer 12 paid holidays for all of our US employees!
• 401k employer matching program - because your future deserves a friendly boost!
• We conduct annual merit reviews to recognize and reward your hard work and achievements.
• Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
• Attractive office space in the heart of central Austin, Texas (free drinks, snacks...).
• Indulge in weekly catered lunches at our office - a delicious perk to fuel your work.
• Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
• Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
• Employee Assistance Program. We offer up to 8 free mental health sessions.
• We offer gym discounts to help you stay fit and healthy!
• We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• Employee Referral Program! We reward employees helping us find top talent!
• An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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