Maintenance and Reliability Specialist

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

This important position interfaces with Rockwell Automation's customers in which you are a consultant located onsite at a customer location. You will play an important role in our strategy to support the Maintenance and Engineering group in your customer's plant automation. You will partner with the customer, field sales, support management, product groups and local authorized distributors. You will be the subject matter expert and on-site resource for all customer repair needs, consulting services, report management, installed base evaluations, Parts Management Agreements, renewal parts, Third-party Repair, using all to increase productivity and cost reduction. You will report to the Program Manager and is onsite in Wilson, NC.

Your Responsibilities:

• Repair management for Allen Bradley, Third-Party Electrical, and Mechanical Components.
• Component lifecycle mitigation recommendations.
• Manage standard operating procedures associated with the repair process at your client location.
• Identify process improvements regarding the MRO/repair process with focus on plant reliability.
• Coordinate and process repair transactions.
• Provide live tracking for all assets repaired or managed.
• Perform daily reporting and data analysis by gathering product data from customer ERP systems and RA tracking software.
• Develop relationships with the main customer partners to identify the customer's goals. Create program metric reports using RA software and other tools that meet customer requirements.
• Make recommendations based on inventory levels, failure trends, repair history trends, pricing considerations and obsolescence management.
• Thoughtfully apply reliability model to improve customers up time and operating equipment effectiveness.

• Bachelors' degree
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future for this job opening.

• 2+ years working in an industrial environment driving positive customer experience or continuous improvement.
• Willingness to pursue a Six Sigma Yellow Belt within first year of employment
• You will have experience working within Microsoft suite of services including: MS Teams, MS Excel, & MS PowerPoint. (can maintain complex spreadsheets)
• Familiarity in working within an ERP system software environment. Specifically Customer Relationship Mgmt. (CRM) and Computerized Maintenance Management Software (CMMS) applications.
• Your work will require mobility in an industrial, plant floor environment and is subject to your client's plant safety requirements.

This position is part of a job family and compensation will be commensurate on experience and skill level.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• To learn more about our benefits package, please visit at www.raquickfind.com.

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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Rockwell Automation is an Equal Opportunity Employer including disability and veterans.

If you are someone with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.