Program Manager, Asset Management Systems - (25-WWT-810006-275)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

The Program Manager, Asset Management Systems is responsible for planning, implementing, coordinating, and optimizing, and managing the use of systems such as MAXIMO, to effectively manage assets at the Blue Plains Advanced Wastewater Treatment Plant.

• Establishes policies and procedures for an effective asset management program and system.
• Assists the supervisor with short- and long-term planning and goal development for the asset management program and system.
• Creates, implements, and monitors asset management data and MAXIMO system to support and enhance processes and methodologies.
• Manages work order workflow process, ensure proper creation, planning, update, closure of work, and recommend business process enhancement. Provides advice in the areas of maintenance planning and scheduling.
• Tracks and manages asset and location data throughout the asset lifecycle.
• Provides advice and support in the areas of inventory management, contract management, and procurement management including in the direct purchasing and inventory replenishments of asset and asset related inventories to all stakeholders.
• Responsible for the quality assurance/quality control (QA/QC) process that ensures that an inventory of all Authority assets is maintained and updated regularly in MAXIMO to reflect current conditions.
• Establishes, maintains, and ensures that all information and data necessary to perform work are obtained on a timely basis.
• Performs regular data analysis on assets and asset related inventories and their usage, measures facilities KPI metrics, run reports to determine maintenance schedules, asset down time, spare part inventory, and interprets data to management team.
• Uses Maximo to track contract services, including labor hours and cost and material costs against defined budget. Tracks and provides reports on asset or asset related warranties and Service Level Agreements (SLAs).
• Uses Maximo to track maintenance labor hours and costs, material costs and tool costs against defined budget.
• Reviews and modifies inspection reports, work orders, detailed records and services rendered, equipment history, cost studies, equipment evaluations, standard maintenance procedures and manpower schedules.
• Evaluates for correctness and/or implements changes in reports or reporting procedures as required.
• Coordinates ongoing activities with DC Water Information Technology personnel to ensure effective and economical use of Maximo.
• Analyzes user problems referred by Application Experts.
• Refer application issues (bugs, performance, basic 'process' type questions) to DC Water Information Technology Support.
• Administers / manages Business Rules and Code Tables.
• Provides Maximo software trainings to end users; Serve as Maximo support for workflow processes and shares knowledge about Maximo. Provides analytical and functional direction to end users.
• Serves as liaison for problem solving and escalation. Coaches and educates staff on the Computerized Maintenance Management functions and best practices for performing.
• Participate in Maximo-related committee meetings as maintenance application administrator.
• Ensures the adherence to safety, care of equipment and conduct, rules, regulations and procedures.
• Performs other related duties and projects as assigned at the discretion of the immediate supervisor.

Supervisory Responsibilities: N/A

Key Working Relationships: Interacts with officials throughout the Authority, other government and outside entities, and private consultants and contractors.

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Preferred Skills & Qualifications

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

• Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.

• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.

• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities".

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email complianceada@dcwater.com.