Manager, Merchandising Strategy and Planning

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own
• We're the future of the pet industry
• We're here to improve lives
• We drive outstanding results together
• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

Responsibilities

• Decision Support through analysis, improved planning visibility and data visualization to track performance against defined KPIs
• Project manage content curation for annual Vendor Summit and annual Merch (LT) Strategy Offsite to fuel Annual Operating Plan (AOP)
• Project manage AOP, providing supporting analysis/dashboards, enabling cross functional visibility and timeline coordination and bringing together planning inputs for All Merchandising
• Project manage Joint Business Plan (JBP)/Annual Business Plan (AVP)
• Directly manages technical team members and is proficient in SQL
• Optimize OneView Insights within Petco's vendor portal by auditing and creating a roadmap for automation and usability improvements as well as a pipeline to intake enhancement requests
• Optimize internal Merch Portal insights by auditing and creating a roadmap for automation and usability improvements as well as a pipeline to intake enhancement requests
• Proactively create self-service reporting and dashboarding for the business to enhance overall Merchandising efficiency
• Project Plan to define strategic, operational, and timeline goals
• Governance guidelines for each workstream and overall program
• Kickoff and ongoing cross-channel communication to coordinate Merchandising, Marketing, Inventory, Vendor Ops, Business Information, Technology, Data Engineering, Enterprise Data Analytics, and Executive teams
• Alignment with project team, sponsors, stakeholders on ongoing resources needed to support initiatives
• Risk/Resolution Management across workstreams
• Coordination and support for execution of deliverable across multiple workstreams, to include but not limited to:
  • Coordination of visibility to strategic plans and execution standards and status
  • Coordination of key constituents across the enterprise to design and develop processes and technology to successfully support Merchandising objectives.
• Close work with project leaders to ensure consistency and seamlessness of user experience across workstreams.
  • Ensure coordination between existing and new functionality, as well as process and procedure to be embedded in new initiatives.
  • Resolution of any process, system and/or communication gaps to ensure smooth transition.
  • Coordination of change management and training as needed to ensure successful transition
• Collaboration with Merchandising Enablement & Training and Operational teams as needed to document and develop training associated with any new or modified systems, processes and procedures.
• Drive collaboration and deliver a service-oriented working environment with the primary focus on providing excellent service to Merchants, actively involving them in the process and leveraging everyone's expertise to achieve the best possible outcome;emphasize cooperation, shared responsibility, and a customer-centric approach to problem-solving

• Create a framework to ensure consistent, actionable analytics and reporting to support and guide decision making for all Merchants as they collaborate across the organization.
• Drive change management and adoption of merchandising process, strategy, and technology improvements.
• Provide inspirational leadership to guide merchandising teams toward operational excellence.

Key Leadership Competencies:

• Lead, coach and develop direct reports.
• Manage workstreams across the broader Merchandising Operations, Strategy & Support team as needed.
• Strong leadership, organization, coaching and influencing skills
• Strong interpersonal skills with the ability to communicate effectively at all levels; including executive leadership, stakeholders, and external contractors / suppliers.
• Ability to create the case for change and help drive and manage the change with internal and external stakeholders. Ability to solve problems by assessing the situation, leveraging and analyzing relevant data, identifying root cause and developing potential solutions.
• Makes informed decisions, demonstrates initiative, and acts with autonomy to execute initiatives.
• High level of agility and adaptability; ability to quickly learn details of new business challenges and identify dependencies and impacts of other key initiatives.
• Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.
• Drives results and establishes metrics to monitor, track, and report sourcing project progress.

Qualifications

• 4-year degree
• 4-6 years in Retail, Project Management, Merchandising functions, Retail Analytics or related areas
• Strong knowledge of retail merchandising cross-functional teams and dynamics, retail merchandising systems, processes, and tools
• Experience working cross-functionally with merchandising, marketing, IT, finance, Channel teams, operations
• Proven ability to drive projects from inceptions to delivery with structure, timely communication, and governance
• Proficiency in data analysis tools (Excel, SQL, Tableau, Power BI)
• Proven track record driving and delivering results.
• Excellent written and verbal communication skills, including presentation skills
• Demonstrated ability to guide and influence
• Significant project and program management experience, and ability to manage high visibility projects to completion
• Strong analytical skills, attention to detail, and ability to manage complex projects.
• Demonstrated success developing and building strong teams.

#LI-AT2

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

/ year

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

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