Triton Center Admissions Representative - 134483

Enrollment Management (EM) is a multi-unit department within the Office of the Executive Vice Chancellor-Academic Affairs. The department is led by the Associate Vice Chancellor for Enrollment Management (AVC EM), who serves as the Chief Enrollment Officer and Chief Outreach Officer of the University. EM comprises multiple high-profile, core functional units including: the Office of Undergraduate Admissions, Office of the Registrar, Financial Aid & Scholarships Office, Cal-SOAP, Creative Services, Enrollment Analytics, and the Business Office. We work to advance the academic and public service missions of UC San Diego by ensuring equitable access to education and empowering students throughout their educational journeys.

The Triton Center Admissions Representative (TCAR) works in a fast-paced, deadline-driven, high-demand office, which receives in excess of 150,000 undergraduate applications annually and is engaged in a highly selective admissions process each year. The Triton Center functions as the campus "official information center", the focal point for prospective students (first-year and transfer), their families, visitors or others seeking information about the University.

Under the supervision of the Assistant Director of Admissions, Triton Center Manager, the TCAR provides information on a variety of admissions-related topics to the general public including, but not limited to: prospective applicants, parents, counselors, community-based organizations, faculty and campus colleagues. In addition, the TCAR conducts information sessions for campus visitors, including educational group tours, on a daily basis.

The TCAR's evaluation duties involve assessing academic transcripts from domestic and foreign institutions, assisting with course-by-course evaluations, and validating student records for admission purposes, consulting with more experienced level staff when needed. The TCAR will assist with coordinating and support of special programs and events. The AR also participates in admissions committees, special projects, and training initiatives, contributing to the overall admissions operations and student recruitment goals at UC San Diego.

As a representative of UC San Diego and the University of California, the TCAR is expected to perform with a high level of professionalism, oftentimes conveying complicated and/or sensitive information. The position requires professionalism, skills in presenting information, attention to detail, the ability to collaborate - working in teams, and flexibility.

• This position is in-person, on-site M-F. Occasional weekend work may be required.

• Knowledge and experience working with a diverse student population.

• Working knowledge of UC, and the ability to interpret policies and procedures to prospective applicants and the public.

• Ability to maintain cooperative relationships with schools, universities, community organizations and other institutions.

• Working knowledge of admissions requirements for campus / school / college.

• Ability to communicate effectively orally and in writing.

• Demonstrated experience and skill to routinely monitor production and quality of work being produced by student staff and set performance standards, observing behavior, providing objective feedback, counseling, and effective leadership/coaching/mentoring. Demonstrated experience and skill to assess student staff capabilities and workloads and redistribute when necessary. Demonstrated experience and skill to teach/train student staff in all aspects of job duties/responsibilities.

• Ability to travel to various sites for student outreach purposes.

• Ability to maintain confidentiality, discretion and exercise good judgment in handling sensitive and confidential matters.

• Ability to conduct professional presentations before small and large groups.

• Ability to prioritize, organize, assess, and coordinate programs and activities with other staff, departments and organizations to meet multiple deadlines and goals.

• Familiarity in the use of a personal computer including the use of the Microsoft Office Suite (Work, Excel, PowerPoint). Knowledge of email systems as a primary form of communication; accomplished skill at navigating the internet for information retrieval.

• Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.

• Job offer is contingent upon a satisfactory clearance based on background check results.

• Must be able and willing to work evenings/weekends during peak periods as required.

• Occasional overtime and weekends may be required.

• Must have access to reliable transportation for domestic travel as needed.

• Must be able to withstand the demands of heavy public contact.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace