Workflow Specialist

Orrick currently has an excellent opportunity for a Workflow Specialist. This position could be based in any of our California, Oregon or Washington state offices.

The Objective: As a Workflow Specialist, you will play a crucial role in managing the intake and distribution of requests within the Business Development (BD) department. Your primary responsibility will be to ensure that requests are efficiently directed to the appropriate team members, optimizing workflow and maintaining a high standard of service.

What will I do? The Workflow Specialist will serve as the initial point of contact for the BD department, making informed decisions based on intake requests, team member skill sets, and capacity. You will collaborate with team members to ensure tasks are completed efficiently and effectively.

How will I spend my time? You will spend most of your time on these responsibilities:

Monitor and Assign Requests

• Oversee the BD Workflow Intake system and assign new requests to the appropriate team members.
• Engage with requesters to gain a deeper understanding of their needs before directing them to the right BD team member.

Manage Deadlines and Communication

• Monitor deadlines and follow up with BD team members as necessary.
• Escalate potential issues with recommended solutions to the BD Workflow Manager and/or Director, BD Operations, Technology & Data Management.

Optimize Team Utilization

• Ensure that BD team members are effectively and efficiently utilized.
• Identify potential risks related to capacity constraints and develop mitigation plans.

Adapt and Improve Processes

• Adapt processes and procedures in real time as needed.
• Update team playbooks regularly to reflect any changes.

• Strong project management skills, including the ability to track various tasks and deadlines.
• Excellent verbal and written communication skills to interact with requesters, including senior Partners.
• Proficiency in data analysis and capacity planning tools.
• Experience with process improvement methodologies.
• Strong interpersonal skills to build rapport and maintain positive relationships with team members.
• Ability to work effectively with colleagues across various departments and functions.
• Flexibility to work outside of normal working hours as required.

Who is Orrick? Orrick is a global law firm focused on serving the technology & innovation, energy & infrastructure and finance sectors. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets worldwide. We are recognized worldwide for delivering the highest-quality legal advice through our diverse teams and for our culture of innovation and collaboration. Financial Times selected Orrick as the Most Digital Firm of 2020, and in the past five years, the Most Innovative Law Firm of the Year three times and runner-up twice. For the ninth year in a row, Fortune named Orrick to its 2024 list of the 100 Best Companies to Work For. Learn more about our awesome employee experience here: Fortune 100 Great Place To Work certified company.

Compensation and Benefits

The expected salary range for this position is between:

• California Major Markets* $71,000 - $93,000
• National $69,000 - $86,000

* California Major Markets includes San Francisco, Silicon Valley, Los Angeles, Orange County, Santa Monica. All other California locations fall within National range.

Orrick is committed to providing a comprehensive, competitive, and thoughtful total compensation package to our attorneys and staff, wherever they work. This compensation and benefits information is based on the Orrick's estimate as of the date of publication and may be modified in the future. The level of pay within the range will depend on a variety of job-related factors that may include, but not limited to, qualifications, relevant experience or education, particular skills or expertise, geography. Other compensation may include an annual discretionary merit bonus, which would be determined by Firm and individual performance.

We offer a full range of elective health benefits including medical, dental, vision and life insurances; robust mental well-being benefits; child, family, elder, and pet care benefits; short- and long-term disability benefits; a health savings account (w/applicable medical plan), flexible spending accounts, long-term care insurance, and a 401K program. This role is eligible to employees will receive compensated time off through our Paid Time Off program, generous Parental leave benefits, and paid holidays.

Please visit www.orrick.com for more information about the firm.

How to Apply: If you are searching for a chance to create an impact, you have a little grit and you love working with a team, we want to talk with you. To submit your resume and cover letter for this position, please visit our Staff and Paralegal Opportunities Listings at www.orrick.com/Careers. Orrick accepts applications for this position on an ongoing basis, until filled.

We are an Equal Opportunity Employer.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Qualified applicants with criminal histories will be considered for the position in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

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