Cashier/Bursar's Office: Sr. Fiscal Services Tech

University of New Mexico
Hourly: $21.10 to $28.28 DOE
life insurance, vision insurance, parental leave, tuition assistance, remote work
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Feb 18, 2025
Requisition ID req32534 Working Title Cashier/Bursar's Office: Sr. Fiscal Services Tech Position Grade 11 Position Summary The University of New Mexico, Office of the University Controller, also known as Financial Services, located on Main Campus is responsible for all central accounting functions for the University. It is the responsibility of the Controller's Office aka Financial Services to ensure compliance with all financial policies, rules, and regulations adopted by the University or imposed by external agencies, including state and federal audit requirements, following generally accepted accounting practices. Additionally, the Controller's Office oversees the maintenance of the official financial records of the University. Join Our Team and Make an Impact! Within Financial Services is The UNM Bursar's Office which is on the lookout for 2 enthusiastic individuals eager to dive into the exciting world of supporting UNM's student population. If you thrive in a team environment, love learning new skills, and are ready to contribute to the meaningful initiatives UNM has to offer, we invite you to apply. The University of New Mexico Bursar's Office is part of UNM Financial Services and includes both Student Accounting and the Cashier Department. It serves the entire University, including main, branch, and HSC campuses with the primary focus on customer service. Student Accounting is responsible for tuition and fee assessment, processing of all electronic and hard-copy statements, refunding of financial aid, reconciliation of loan funds, assisting students with questions concerning their accounts and the collection of outstanding debt. Over $252 million in tuition and fee revenue, and $10.3 million in MarketPlace Revenue is processed through this office. Additionally, approximately 60,000 financial aid and short-term loan refunds totaling over $116 million are processed. The Bursar's Office is held to high standards of confidentiality under FERPA, as well as UNM policy, U.S. military policies surrounding grants, the IRS, and numerous other agencies, both governmental and private. What We're Seeking! The Cashier/Bursar's Office has a unique opportunity for 2 Sr. Fiscal Services Techs to manage UNM's Third Party Accounts, process transactions, handle invoices, and ensure timely collections. These roles involve high-volume processing, monthly reconciliations, and customer service support. You'll also assist with military tuition forms, contracts, and collaborate with the Bursar's Office. The individuals selected for these positions will oversee and be responsible for all aspects of UNM's Third Party Accounts and maintenance. Under minimal supervision, these positions will process a high volume of credit transactions, on-line cash deposit transactions, military tuition assistance forms, contracts and scholarship award agreements, purchase orders and vouchers. These individuals will also provide service support for customers and handle service requests through resolution. These positions will handle the generation of Third-party invoices paying particular attention to deadlines. The positions will also perform monthly reconciliations and collection of vendor accounts in addition to providing support for Student Accounting and the Bursar's Office customer service. In addition to experience in fiscal operations, the successful candidates will demonstrate a strong commitment to customer service, the ability to work across entities and operational units, effective communication skills, and excellent time management. The ideal candidate's will also be adaptable, able to manage change while maintaining fiscal effectiveness. Above all, we're looking for individuals who value integrity and attention to detail, ensuring that every financial transaction is handled with care and precision. This is a great opportunity to be part of a dedicated team that focuses on building trust and maintaining high standards in everything we do. If you're someone who enjoys working with numbers, is highly organized, and loves problem-solving, we'd love to hear from you! Why UNM? UNM is one of the top employers in New Mexico and offers great benefits including medical, dental, and vision insurance, flexible spending accounts, discounts for sporting and other events, retirement plans, as well as generous leave allowances including paid parental leave. *Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications.* See the Position Description for additional information. Conditions of Employment Minimum Qualifications High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications Preferences should be supported in resume. Experience and/or capacity to perform repetitive tasks with efficiency and accuracy Experience with cash handling Familiarity and experience with billing functions, deposits, and application of payments Experience performing account/drawer reconciliations Experience analyzing and interpreting financial data on individual or business accounts Experience working with a team and as a team member Experience with in-person, online, or call center customer service Experience communicating effectively, both verbally and in writing Strong organizational and follow-up skills Experience working in an academic setting Knowledge of purchasing and fiscal policies and procedures Effective time management skills to prioritize multiple ongoing work tasks to meet deadlines Effective research and analytical skills to investigate discrepancies or questions Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community Additional Requirements Campus Main - Albuquerque, NM Department Student Accounts Receivable (079B) Employment Type Staff Staff Type Regular - Full-Time Term End Date Status Non-Exempt Pay Hourly: $21.10 to $28.28 DOE Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 3/3/2025 Eligible for Remote Work Yes Eligible for Remote Work Statement This position may qualify for a hybrid schedule based on performance post probation/trial period. While on trial period or probation, the expectation is to be in the office and on-site Monday - Friday, 8am - 5pm. Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Applicants must provide a cover letter communicating their interest in the Administrative Coordinator position and how the preferred qualifications are met, provide names, and contact information for at least 3 supervisory references, on the application form, indicate whether it is okay to contact current and prior supervisors. The resume should include a complete work history, replete with beginning and ending dates of employment (Month and Year) and hours worked each week. *Positions posted with a Staff Type of Regular* or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.** The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.