Partner Account Director - Accenture

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Salesforce Alliances & Channels is a global partner ecosystem team within one of the world's most innovative companies. We provide strategic advisory services and support to Salesforce's Consulting Partners, blending expertise in growth strategy, technology, marketing, and partner success with deep industry knowledge.

Our team collaborates with C-suite executives at the world's largest GSIs, helping them harness the power of the world's #1 trusted AI CRM to unlock new opportunities and transform their clients' businesses. Partner Account Managers play a key role, combining leadership and creativity to develop tailored, innovative solutions that drive partner growth-while helping Salesforce chart a path to $50 billion and beyond.

Are you ready to help Salesforce and our largest partner identify and maximize our most impactful joint opportunities? Do you thrive in cross-functional teams, working to create world-class experiences for clients on the Salesforce platform?

If so, we want to hear from you. Join us and be part of something extraordinary

PURPOSE AND OBJECTIVES

The Salesforce Partner Management GSI team works with our top Global Strategic Consulting Partners to unlock new business opportunities, generate pipeline, outpace the competition, accelerate go-lives, drive adoption, expand market presence, and ensure successful renewals. In this role, you will partner with the Global General Manager to drive the strategic growth and management of our Accenture Alliance across Canada and the United States-spanning all industries, clouds, and applications.

EXPECTATIONS AND TASKS

Success in this role starts with strong, strategic relationships. You'll work closely with key stakeholders, including the Accenture Americas Salesforce Business Group Leader, Industry and Market Unit Leaders, Marketing Leaders, Salesforce Alliances Global General Manager, OU Sales Leaders, Partner Sales Managers, Partner Marketing, and Partner Success Leaders. Together, you'll scale go-to-market initiatives across industries and portfolios-driving alignment, consistency, and operational efficiency for repeatable success.

Managing a balanced portfolio of initiatives, you'll proactively address risks while ensuring the execution of high-quality outcomes. Aligned with the Global GM, you'll also put your storytelling skills to work-evangelizing and educating internal teams on Accenture's unique value proposition within Salesforce.

At Salesforce, leadership is about both action and impact. A Partner Account Manager is a player-coach-someone who leads by example. As a player, you'll roll up your sleeves to contribute directly to content creation and execution. As a coach, you'll embody Salesforce values to attract, inspire, and develop talent, ensuring team members feel motivated and empowered every day.

Above all, we believe our people are our greatest asset. Leading with empathy, trust, and connection, you'll foster an environment where teams thrive-even in times of challenge and uncertainty.

Our work spans strategic advisory, large-scale transformations, and tactical execution. We are constantly humbled by the trust our partners place in us to help shape their businesses.

As a Partner Account Manager, you'll take on one of the most challenging and rewarding roles within Alliances & Channels. Each initiative presents a new puzzle to solve, a fresh approach to design, and a different team to lead. Along the way, you'll continue to develop and refine your skills in a dynamic, high-impact environment.

Success in this role requires the ability to navigate complexity, lead with confidence, and drive programs you've personally scoped and designed. If you thrive on problem-solving, innovation, and leadership, this is the role for you.

KEY RESPONSIBILITIES INCLUDE:

Joint Growth Strategy
Work closely with the Global Accenture GM to develop and refine a joint growth strategy, focusing on investments in capacity and skills, co-selling initiatives, industry and cloud-based accelerators, and co-marketing efforts for the AMER market. Drive execution through alignment, influence, and hands-on contribution-be ready to roll up your sleeves.

Business Model Expertise
Demonstrate a deep understanding of Salesforce's evolving business model, competitive landscape, and the transformative impact of data and AI on Salesforce, our partners, and our customers.

Market Engagement
Leverage Accenture's sales plays, product innovation, marketing initiatives, and industry assets to engage target markets. Collaborate with Salesforce OU leadership, enablement, marketing, industry, and field sales teams to drive execution.

Stakeholder Collaboration
Build a strong sense of team and alignment across internal and partner communities. Share best practices, successes, and challenges to drive learning and scale successful initiatives. Effective collaboration with executives, sales, alliances, partner success, marketing, product, legal, and operations is critical to success.

Team Leadership
Lead Partner Sales teams, Partner Account Managers, Partner Success Managers, Partner Marketing Managers, Chiefs of Staff, and other key stakeholders to meet or exceed targets and key success outcomes (KSOs).

Executive Communication
Engage and influence at the executive level with clear, impactful communication across all levels of the organization. Bring curiosity, challenge the status quo, and drive positive outcomes. Strong presentation skills, including Google Slides and data visualization tools, are essential.

Business Reviews & Governance
Coordinate and lead Quarterly Business Reviews (QBRs) at the AMER and OU levels. Establish a governance and interaction model aligned with the FY26 operating framework, ensuring collaboration with OU Alliance teams and leadership.

Reporting & Analytics
Define and oversee reporting requirements for internal and external stakeholders, ensuring data provides actionable insights. Familiarity with the Salesforce platform and Tableau dashboards is preferred.

Escalation Management
Proactively navigate and resolve partner and internal escalations as they arise.

Problem-Solving & Adaptability
Thrive in high-ambiguity environments, using flexibility and strategic thinking to reframe and resolve challenges-both internally and with partners.

KEY QUALIFICATIONS

• Strategic Partnership Leadership

• 10-15+ years of experience building differentiated, high-impact relationships within a partner ecosystem.

• Proven ability to drive significant revenue growth through GSI partnerships.

• Extensive external industry network with 10+ years of experience in SaaS and CRM solutions.

• Strong knowledge of AI, market trends, and emerging technologies, including Agentforce.

• Demonstrated ability to lead and inspire high-performing, matrixed teams.

• Passion for mentoring and enabling cross-functional teams to reach their full potential.

• Adept at navigating complex stakeholder environments and thriving in fast-paced, dynamic settings.

• Skilled at managing high levels of complexity, thinking critically across multiple levels of abstraction.

• Strong analytical, organizational, and project management abilities.

• Uses data-driven insights to make timely, high-impact decisions that affect cross-functional teams, investments, and program effectiveness.

• Bachelor's degree required (MBA preferred).

Location & Travel

• New York, San Francisco, or Chicago

• Office Flex: 3-4 days per week in-office (excluding travel or partner site visits)

• Willingness to work across multiple U.S. and international time zones

• Expected Travel: 25%-40% (subject to company travel policies)

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