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School Police Communications Supervisor

Baltimore City Public Schools
retirement plan
United States, Maryland, Baltimore
200 East North Avenue (Show on map)
Feb 19, 2025

A Police Communications Supervisor coordinates and directs police emergency call activities in the Police Department. The work of this class involves supervising subordinate police communications personnel, who are responsible for dispatching officers to service calls.

Incumbents receive general supervision from a technical superior.

Employees in this class work rotating shifts, including weekends and legal holidays. Work is performed in an office where there are few hazardous conditions but where high mental pressure and stress may be encountered at times. Work requires minimal physical exertion


Essential Functions



  • Supervises, coordinates, and performs Baltimore School Police communications and dispatching functions.
  • Trains, supervises, and evaluates assigned employees. Resolves performance or personnel issues.
  • Maintains knowledge of current trends and Best Practices in the field of Police communications dispatch; and participates in developing effective training programs.
  • Plans work assignments and evaluates shift operations to ensure district services and expectations are achieved.
  • Establishes Command & Control of Critical Incidents.
  • Performs recordkeeping techniques in a complex business environment; modern police dispatch and communications operations such as CAD, NCIC, and METERS, radio equipment, and enhanced 911 equipment; automated law enforcement information systems and procedures; standard law enforcement record keeping methods and techniques and current law enforcement and police patrol practices, procedures and related terminology; modern office practices, procedures and equipment.
  • Monitors computer software operability, updates computer-aided dispatch (CAD) files as necessary, and supervises the maintenance of records and files necessary to the dispatch function.
  • Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal laws, state laws, school board policies, professional standards, and Standard Operating Procedures (SOP)



Maximum Salary


38.98

Minimum Salary


23.06

Desired Qualifications



  • High school graduate or equivalent
  • Must possess or acquire NCIC certification logon course offered by the Department of Public Safety and Correctional Services Data Services Division within one year of employment.
  • Must possess or acquire Maryland Electronic Telecommunications Enforcement Resource Systems (METERS) certification within six months of employment.
  • Must authorize the release of prior employment history and criminal conviction information.
  • Must pass drug test, background record investigation and federal, state, and local fingerprint checks.
  • Must submit to a truth Verification Test and Psychological Screening
  • Must successfully complete Communications training
  • Must be proficient in technical computer applications including Microsoft Word, Excel, Outlook
  • Ability to use radio communication and other related equipment.
  • Ability to use tact and good judgment in interacting with the public, school, and central office personnel.
  • Ability to interpret evacuation procedures.
  • Ability to respond to emergency situations while maintaining composure and consistently demonstrating appropriate professionalism and restraint.
  • Good oral and written communication skills.
  • Bilingual highly desired



Full time or Part time


Full time

Additional Details


Qualified candidates for the above position must submit the following:



  • Completed online application
  • Resume that clearly demonstrates the above minimum qualifications. It is important that you include all experiences and education related to the position to which you are applying.
  • Upload copies of all transcripts -undergraduate, graduate and all MSDE Certifications
  • Must provide three (3) professional references to include: name, title, business address, e-mail address and phone number
  • All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
  • All documentation must be scanned and uploaded to application


Benefits -- This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link: http://www.baltimorecityschools.org

Baltimore City Public Schools ("City Schools") does not discriminate in its employment, programs, and activities based on race, ethnicity, color, ancestry, national origin, nationality, religion, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy or parenting status, family structure, ability (cognitive, social/emotional, and physical), veteran status, genetic information, age, immigration or citizenship status, socioeconomic status, language, or any other legally or constitutionally protected attributes or affiliations. Discrimination undermines our community's long-standing efforts to create, foster, and promote equity and inclusion for all. Some examples of discrimination include acts of hate, violence, harassment, bullying, or retaliation. For more information, see Baltimore City Board of School Commissioners Policies JBA (Nondiscrimination - Students), JBB (Sex-Based Discrimination - Students), JICK (Bullying, Harassment, or Intimidation of Students), ACA (Nondiscrimination - Employees and Third Parties), ACB (Sexual Harassment - Employees and Third Parties), ACD (ADA Reasonable Accommodations), and ADA (Equity), and the accompanying City Schools Administrative Regulations. City Schools also provides equal access to the Boy and Girl Scouts and other designated youth groups. Link to Full Nondiscrimination Notice.

This position is affiliated with the City Retirement Plan.




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