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Supervisor I

Tapestry, Inc.
United States, New Hampshire, Merrimack
Feb 19, 2025

ABOUT US:

Founded in 1993 with six sophisticated yet functional handbags, Kate Spade New york has grown into a global lifestyle brand of bags, ready-to-wear, jewelry, shoes, gifts and beyond, each thoughtfully designed for individual discovery. Today, the brands optimistic , feminie approach to everyday encourages personal style and is a celebration of women who are confident with youthful spirit . Modern , convetable design, unexpected color compbinations , graphic prints, and polished ease are ther hall marks of the brand.

Kate Spade New York is part of the Tapestry, Inc. house of brands.

Essecntial Duties & Responibilities:

Client & Service Expert:

  • Partner with Store Manager to develop business driving intiatives that build a repeat business or attract a new customer to the store.
  • communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
  • Ensure all associates complete the sales training program and develops strong product knowledge across all categories.
  • Model and supervise the selling enviroment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

Leadership Presence:

  • Achievement of personal sales goals.
  • Educate team of sales plans, personal sales goals, store stats and drives team to achieve them.
  • Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles
  • Foster a team environment by creating a fun , competitive, inviting atmosphere.

Building Brand Equity:

  • Understand and communicate the kate spade new york brand aethetic, brand philosophy and lifestyle to sales team and custoemrs.
  • Ensure brand and operating standards are met to support brand consistency.
  • Ensure store presentation standards are achieved and maintained.

Operational Excellence:

  • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
  • Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
  • Adherence to Kate spade loss prevention policies and operational procedures.

Qualifictions:

Educational & Experience Required

  • Minimum 2-3 years experience in luxury goods or a comparable retail environment.
  • College degree preferred

Skills and Abilities Required

  • Strong writeen and verbal communication skills
  • Detail oriented
  • Proactive ability to multi task and prioritze.

Physical requirments:

  • Available to work store schedule, as needed, including evenings and weekends
  • Standing for extended periods of time
  • able to safely lift boxes up to 40 pounds
  • comfortable climbing ladders

Kate spade new york is an equal opportunity/Affirmative action employer: Minority/female/disabled/veteran.

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