Enterprise Risk Manager

Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

While the role is remote, we currently only hire selected candidates from the following states: AL, FL, GA, IN, KS, LA, MA, MD, MI, NC, OK, RI, TN, TX.

How You'll Contribute to the Team:

The Insurance Claims Manager provides claim administration support for corporate and project specific insurance programs including workers' compensation, general liability, auto, property and environmental/pollution. This role collaborates with internal and external stakeholders to support the insurance policy renewal process, as well as to manage insurance related incidents which include gathering, submitting and reporting claim information. Work performed requires adhering to insurance and property management industry established guidelines, as well as the updating of internal processes and procedures related to claims management. This role requires analytical thinking, attention to detail, organizational and high-level communication skills to ensure accurate and timely submission of claims in order to expedite claim approval and payment by insurance carriers.

Primary Responsibilities Include:

• Administer ongoing ERM program management efforts to achieve program objectives as defined by organizational goals.
• Provide a focused point of contact for the organization, as well as for functional leads, to facilitate enterprise risk identification and risk assessment, and to support the broader Enterprise Risk Management and Insurance functions.
• Develop collaborative relationships with various levels of management across the company to support, maintain, and manage the ERM program.
• Leverage project management skills to plan, execute, and monitor risk mitigation strategies and related projects, utilizing a common operational planning process, working closely with cross-functional teams to ensure alignment with company goals and regulatory compliance.
• Administer and provide support for the ERM software to ensure functional leads understand how it is used for risk measurement, identification, and assessment. Maintain awareness of product updates and features to ensure product optimization, reporting capabilities and efficiencies.
• Create and maintain a directory of risk management documentation and support efforts to ensure that risk ownership is allocated to the appropriate function within the organization.
• Provide secondary support to the Insurance Risk Manager with respect to incident reporting and commercial insurance claims documentation, submission, and claim progression.
• Act as a representative of the Insurance Risk Management team in organizational meetings as needed.
• Champion the Corvias culture, mission, vision, and values, and maintain the highest standards of business professionalism.
• Evaluate and modify ERM/commercial claims administrative processes and operational procedures as needed; create forms, tools, and guidelines to capture the required documentation and streamline the exchange of information.
• Other duties as assigned.

Role Specific Requirements Include:

• 5+ years' enterprise risk and/or insurance industry multi-line experience with a demonstrated history of increased responsibilities managing risk identification/assessment, risk reporting, and insurance claims handling -- preferably for a property management company.
• Working knowledge, including oversight and administration, of the enterprise risk management process to support and develop a maturing risk management program, as well as corporate insurance programs, across multiple entities and subsidiaries.
• Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to effectively handle elevated conversations and potentially stressful situations in a calm and professional manner.
• Demonstrated proficiency to simultaneously handle a large and diverse number of projects and issues with tact, cooperation, and persistence.
• Strong analytical skills including the ability to comprehend large amounts of complex information and prioritize data points that should be escalated to key decision makers.
• Ability to communicate effectively both verbally and in writing with all levels of the organization as well as with residents, vendors, and outside counsel.
• Demonstrated ability to work cross-functionally and build relationships at all levels inside and outside the organization.
• Proven ability to exercise mature judgment to maintain confidentiality and take proactive steps to keep confidential information secure.
• Must be independent, self-motivated and possess a positive attitude, operating well in a team environment that is focused on collaboration, accountability, and tight deadlines.
• Advanced proficiency in Microsoft Office suite required; working knowledge of RMIS, ERM, and property management software preferred.
• Demonstrated ability to balance long term assignments against daily responsibilities and adapt to changing priorities including an unplanned increase in workload or unexpected interruptions.
• Ability to travel up to 30%

Competencies:

Communication - Effectively and appropriately interacts with others to build relationships, influence others, and facilitate the sharing of ideas and information. Uses tact and diplomacy to navigate difficult situations. Relays key messages by creating a compelling story, targeted to specific audiences.

Organizational Awareness - Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values.

Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.

Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Planning and Results Orientation - Invests time in upfront planning to achieve organizational goals and objectives while meeting quality standards, following the appropriate processes, and demonstrating continuous commitment.

Exceptional Benefits for Exceptional Team Members

The salary range for this position is estimated to be $95,000 o $110,000 per year, depending on experience, skills, qualifications, and work location. This position is eligible for a discretionary target incentive of up to 10% of the base salary.

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and up to a 4% contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• 100% paid life and AD&D insurance
• Company paid short-term and long-term disability coverage
• Parental Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program
• Tuition reimbursement to support growth and development

Equal Opportunity Employer/Veterans/Disabled

Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

Learn more about our Equal Employment Opportunity program by viewing our poster "Know Your Rights".

Learn more about Corvias' External Recruiting Policy.

Learn more about Pay Transparency.